{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-23T13:20:20.857Z"
  },
  "data": {
    "id": "provider_palo_alto",
    "slug": "palo-alto",
    "name": "Palo Alto Networks",
    "tagline": "Palo Alto Networks cloud services status from the official page.",
    "shortDescription": "Check whether Cortex, Prisma Cloud, WildFire, and Strata cloud services are up or degraded.",
    "description": "OutageDeck tracks the official Palo Alto Networks cloud services status page so security teams can quickly tell whether missing logs or console errors are a tenant problem or an active Palo Alto Networks incident.",
    "categories": [
      "security",
      "firewall",
      "cloud-security"
    ],
    "featured": false,
    "currentStatus": {
      "code": "degraded",
      "label": "Degraded",
      "headline": "Partially Degraded Service",
      "summary": "Palo Alto Networks reports partially degraded service across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-07-23T11:29:09.425+00:00"
    },
    "source": {
      "id": "source_palo_alto_status",
      "kind": "official_api",
      "name": "Palo Alto Networks Status",
      "checkedAt": "2026-07-23T13:15:04.115+00:00",
      "officialUrl": "https://status.paloaltonetworks.com",
      "statusPageUrl": "https://status.paloaltonetworks.com"
    },
    "counts": {
      "services": 4,
      "activeIncidents": 2,
      "incidents": 51
    },
    "services": [
      {
        "id": "service_palo_alto_cortex",
        "slug": "palo-alto-cortex",
        "name": "Cortex platform",
        "category": "security",
        "status": "operational",
        "summary": "Cortex XDR, XSIAM, and Cortex Cloud.",
        "officialUrl": "https://www.paloaltonetworks.com/cortex",
        "links": {
          "html": "/services/palo-alto-cortex",
          "api": "/api/v1/services/palo-alto-cortex"
        }
      },
      {
        "id": "service_palo_alto_prisma",
        "slug": "palo-alto-prisma-cloud",
        "name": "Prisma Cloud",
        "category": "cloud-security",
        "status": "operational",
        "summary": "Prisma Cloud and its compute security stacks.",
        "officialUrl": "https://www.paloaltonetworks.com/prisma/cloud",
        "links": {
          "html": "/services/palo-alto-prisma-cloud",
          "api": "/api/v1/services/palo-alto-prisma-cloud"
        }
      },
      {
        "id": "service_palo_alto_strata",
        "slug": "palo-alto-strata",
        "name": "Strata management & logging",
        "category": "platform",
        "status": "operational",
        "summary": "Strata Cloud Manager and the logging service.",
        "officialUrl": "https://www.paloaltonetworks.com",
        "links": {
          "html": "/services/palo-alto-strata",
          "api": "/api/v1/services/palo-alto-strata"
        }
      },
      {
        "id": "service_palo_alto_wildfire",
        "slug": "palo-alto-wildfire",
        "name": "WildFire & threat intel",
        "category": "intelligence",
        "status": "operational",
        "summary": "WildFire analysis, ATP, and DNS Security.",
        "officialUrl": "https://www.paloaltonetworks.com",
        "links": {
          "html": "/services/palo-alto-wildfire",
          "api": "/api/v1/services/palo-alto-wildfire"
        }
      }
    ],
    "activeIncidents": [
      {
        "id": "incident_statuspage_palo-alto_v45fs6q744nt",
        "slug": "palo-alto-azure-westeurope-southcentralus-outage-impacting-cloud-ngfw-services-2026-07-07",
        "title": "Azure westeurope, southcentralus outage impacting Cloud NGFW Services.",
        "summary": "Azure westeurope, southcentralus outage impacting Cloud NGFW Services.",
        "status": "monitoring",
        "severity": "minor",
        "startedAt": "2026-07-07T18:06:05+00:00",
        "updatedAt": "2026-07-22T05:05:15.772+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "palo-alto",
          "name": "Palo Alto Networks"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/palo-alto-azure-westeurope-southcentralus-outage-impacting-cloud-ngfw-services-2026-07-07",
          "api": "/api/v1/incidents/palo-alto-azure-westeurope-southcentralus-outage-impacting-cloud-ngfw-services-2026-07-07",
          "providerHtml": "/providers/palo-alto"
        }
      },
      {
        "id": "incident_statuspage_palo-alto_pgp51rgy1kqr",
        "slug": "palo-alto-aws-middle-east-bahrain-outage-impacting-cloud-ngfw-services-2026-03-02",
        "title": "AWS  Middle East(Bahrain) outage impacting Cloud NGFW Services.",
        "summary": "AWS  Middle East(Bahrain) outage impacting Cloud NGFW Services.",
        "status": "monitoring",
        "severity": "minor",
        "startedAt": "2026-03-02T22:49:05+00:00",
        "updatedAt": "2026-04-02T18:07:08.59+00:00",
        "resolvedAt": null,
        "provider": {
          "slug": "palo-alto",
          "name": "Palo Alto Networks"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/palo-alto-aws-middle-east-bahrain-outage-impacting-cloud-ngfw-services-2026-03-02",
          "api": "/api/v1/incidents/palo-alto-aws-middle-east-bahrain-outage-impacting-cloud-ngfw-services-2026-03-02",
          "providerHtml": "/providers/palo-alto"
        }
      }
    ],
    "recentIncidents": [
      {
        "id": "incident_statuspage_palo-alto_jjvm0y1fbt0m",
        "slug": "palo-alto-prismacloud-app-delayed-ingestion-2026-07-17",
        "title": "PrismaCloud: APP - Delayed ingestion",
        "summary": "PrismaCloud: APP - Delayed ingestion",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-17T06:44:16.148+00:00",
        "updatedAt": "2026-07-17T10:50:05.26+00:00",
        "resolvedAt": "2026-07-17T10:50:05.24+00:00",
        "provider": {
          "slug": "palo-alto",
          "name": "Palo Alto Networks"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/palo-alto-prismacloud-app-delayed-ingestion-2026-07-17",
          "api": "/api/v1/incidents/palo-alto-prismacloud-app-delayed-ingestion-2026-07-17",
          "providerHtml": "/providers/palo-alto"
        }
      },
      {
        "id": "incident_statuspage_palo-alto_qq8flbfs07qs",
        "slug": "palo-alto-enterprise-dlp-investigating-increase-in-error-rates-2026-07-16",
        "title": "Enterprise DLP: Investigating Increase in Error Rates",
        "summary": "Enterprise DLP: Investigating Increase in Error Rates",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-07-16T11:06:05.46+00:00",
        "updatedAt": "2026-07-16T19:12:12.325+00:00",
        "resolvedAt": "2026-07-16T19:12:12.304+00:00",
        "provider": {
          "slug": "palo-alto",
          "name": "Palo Alto Networks"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/palo-alto-enterprise-dlp-investigating-increase-in-error-rates-2026-07-16",
          "api": "/api/v1/incidents/palo-alto-enterprise-dlp-investigating-increase-in-error-rates-2026-07-16",
          "providerHtml": "/providers/palo-alto"
        }
      },
      {
        "id": "incident_statuspage_palo-alto_8tlknj3jjgvw",
        "slug": "palo-alto-prismacloud-app3-delayed-asset-ingestion-2026-07-10",
        "title": "PrismaCloud: App3 - Delayed asset ingestion",
        "summary": "PrismaCloud: App3 - Delayed asset ingestion",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-10T05:58:56.747+00:00",
        "updatedAt": "2026-07-10T13:37:46.361+00:00",
        "resolvedAt": "2026-07-10T13:37:46.329+00:00",
        "provider": {
          "slug": "palo-alto",
          "name": "Palo Alto Networks"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/palo-alto-prismacloud-app3-delayed-asset-ingestion-2026-07-10",
          "api": "/api/v1/incidents/palo-alto-prismacloud-app3-delayed-asset-ingestion-2026-07-10",
          "providerHtml": "/providers/palo-alto"
        }
      },
      {
        "id": "incident_statuspage_palo-alto_ljcp3xtyh2rr",
        "slug": "palo-alto-cortex-gateway-gov-is-currently-experiencing-degraded-availability-2026-07-07-3xtyh2rr",
        "title": "Cortex Gateway (GOV) is currently experiencing degraded availability affecting the GW login page. Existing active sessions are expected to remain operational.",
        "summary": "Cortex Gateway (GOV) is currently experiencing degraded availability affecting the GW login page. Existing active sessions are expected to remain operational.",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-07-07T19:36:44.224+00:00",
        "updatedAt": "2026-07-08T00:00:45.219+00:00",
        "resolvedAt": "2026-07-08T00:00:45.204+00:00",
        "provider": {
          "slug": "palo-alto",
          "name": "Palo Alto Networks"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/palo-alto-cortex-gateway-gov-is-currently-experiencing-degraded-availability-2026-07-07-3xtyh2rr",
          "api": "/api/v1/incidents/palo-alto-cortex-gateway-gov-is-currently-experiencing-degraded-availability-2026-07-07-3xtyh2rr",
          "providerHtml": "/providers/palo-alto"
        }
      },
      {
        "id": "incident_statuspage_palo-alto_v2cz61kf6t58",
        "slug": "palo-alto-prisma-cloud-incident-app-vulnerabilities-page-is-down-2026-07-02",
        "title": "Prisma Cloud Incident [APP]: Vulnerabilities page is down",
        "summary": "Prisma Cloud Incident [APP]: Vulnerabilities page is down",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-02T10:00:20.76+00:00",
        "updatedAt": "2026-07-02T17:55:09.793+00:00",
        "resolvedAt": "2026-07-02T17:55:09.756+00:00",
        "provider": {
          "slug": "palo-alto",
          "name": "Palo Alto Networks"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/palo-alto-prisma-cloud-incident-app-vulnerabilities-page-is-down-2026-07-02",
          "api": "/api/v1/incidents/palo-alto-prisma-cloud-incident-app-vulnerabilities-page-is-down-2026-07-02",
          "providerHtml": "/providers/palo-alto"
        }
      }
    ],
    "links": {
      "html": "/providers/palo-alto",
      "incidentsHtml": "/providers/palo-alto/incidents",
      "api": "/api/v1/providers/palo-alto",
      "officialWebsite": "https://www.paloaltonetworks.com",
      "officialStatus": "https://status.paloaltonetworks.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}