{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-22T07:47:59.404Z"
  },
  "data": {
    "id": "provider_nextiva",
    "slug": "nextiva",
    "name": "Nextiva",
    "tagline": "Nextiva voice, apps, and contact center status from the official page.",
    "shortDescription": "Check whether Nextiva calling, NextivaONE, and the contact center are up, degraded, or recovering.",
    "description": "OutageDeck tracks the official Nextiva status page so teams can quickly tell whether dropped calls, failed registrations, or app sign-in problems are a local network issue or an active Nextiva incident.",
    "categories": [
      "telecom",
      "voip",
      "support"
    ],
    "featured": false,
    "currentStatus": {
      "code": "operational",
      "label": "Operational",
      "headline": "All Systems Operational",
      "summary": "Nextiva reports all systems operational across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-09-22T00:00:06.505+00:00"
    },
    "source": {
      "id": "source_nextiva_status",
      "kind": "official_api",
      "name": "Nextiva Status",
      "checkedAt": "2026-09-22T07:40:10.45+00:00",
      "stale": false,
      "officialUrl": "https://status.nextiva.com",
      "statusPageUrl": "https://status.nextiva.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 0,
      "incidents": 9
    },
    "services": [
      {
        "id": "service_nextiva_app",
        "slug": "nextiva-app",
        "name": "Apps & Platform",
        "category": "collaboration",
        "status": "operational",
        "summary": "The Nextiva app, NextivaONE, and NextOS.",
        "officialUrl": "https://www.nextiva.com/nextivaone-app",
        "links": {
          "html": "/services/nextiva-app",
          "api": "/api/v1/services/nextiva-app"
        }
      },
      {
        "id": "service_nextiva_contact_center",
        "slug": "nextiva-contact-center",
        "name": "Contact Center",
        "category": "support",
        "status": "operational",
        "summary": "Contact center, call center, and NextivaCX.",
        "officialUrl": "https://www.nextiva.com/products/contact-center.html",
        "links": {
          "html": "/services/nextiva-contact-center",
          "api": "/api/v1/services/nextiva-contact-center"
        }
      },
      {
        "id": "service_nextiva_voice",
        "slug": "nextiva-voice",
        "name": "Voice & Registration",
        "category": "voice",
        "status": "operational",
        "summary": "Nextiva Office calling, registration, and SIP trunking.",
        "officialUrl": "https://www.nextiva.com/products/business-phone.html",
        "links": {
          "html": "/services/nextiva-voice",
          "api": "/api/v1/services/nextiva-voice"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_nextiva_f5rqm4bkw676",
        "slug": "nextiva-nextiva-call-center-login-failures-2026-09-18",
        "title": "Nextiva Call Center login failures",
        "summary": "Nextiva Call Center login failures",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-09-18T14:34:32.259+00:00",
        "updatedAt": "2026-09-18T14:41:02.07+00:00",
        "resolvedAt": "2026-09-18T14:41:02.049+00:00",
        "provider": {
          "slug": "nextiva",
          "name": "Nextiva"
        },
        "affectedServices": [
          {
            "slug": "nextiva-contact-center",
            "name": "Contact Center"
          }
        ],
        "links": {
          "html": "/incidents/nextiva-nextiva-call-center-login-failures-2026-09-18",
          "api": "/api/v1/incidents/nextiva-nextiva-call-center-login-failures-2026-09-18",
          "providerHtml": "/providers/nextiva",
          "alerts": "https://outagedeck.com/account?stack=nextiva&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_nextiva_cgtc0qclmncq",
        "slug": "nextiva-nextiva-contact-center-inbound-calling-issues-2026-09-11",
        "title": "Nextiva Contact Center Inbound Calling Issues",
        "summary": "Nextiva Contact Center Inbound Calling Issues",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-09-11T13:38:28.429+00:00",
        "updatedAt": "2026-09-11T14:05:01.735+00:00",
        "resolvedAt": "2026-09-11T14:05:01.721+00:00",
        "provider": {
          "slug": "nextiva",
          "name": "Nextiva"
        },
        "affectedServices": [
          {
            "slug": "nextiva-contact-center",
            "name": "Contact Center"
          }
        ],
        "links": {
          "html": "/incidents/nextiva-nextiva-contact-center-inbound-calling-issues-2026-09-11",
          "api": "/api/v1/incidents/nextiva-nextiva-contact-center-inbound-calling-issues-2026-09-11",
          "providerHtml": "/providers/nextiva",
          "alerts": "https://outagedeck.com/account?stack=nextiva&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_nextiva_rs84hwl3y2l8",
        "slug": "nextiva-nextivaone-and-nextos-platform-login-access-issues-2026-08-13",
        "title": "NextivaONE and NextOS Platform Login/Access Issues",
        "summary": "NextivaONE and NextOS Platform Login/Access Issues",
        "status": "resolved",
        "stale": false,
        "severity": "critical",
        "startedAt": "2026-08-13T13:16:01.846+00:00",
        "updatedAt": "2026-08-13T17:58:47.546+00:00",
        "resolvedAt": "2026-08-13T17:58:47.524+00:00",
        "provider": {
          "slug": "nextiva",
          "name": "Nextiva"
        },
        "affectedServices": [
          {
            "slug": "nextiva-app",
            "name": "Apps & Platform"
          }
        ],
        "links": {
          "html": "/incidents/nextiva-nextivaone-and-nextos-platform-login-access-issues-2026-08-13",
          "api": "/api/v1/incidents/nextiva-nextivaone-and-nextos-platform-login-access-issues-2026-08-13",
          "providerHtml": "/providers/nextiva",
          "alerts": "https://outagedeck.com/account?stack=nextiva&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_nextiva_s8vf2f3qzngb",
        "slug": "nextiva-nextiva-contact-center-login-issues-2026-08-07",
        "title": "Nextiva Contact Center Login Issues",
        "summary": "Nextiva Contact Center Login Issues",
        "status": "resolved",
        "stale": false,
        "severity": "critical",
        "startedAt": "2026-08-07T16:21:47.889+00:00",
        "updatedAt": "2026-08-07T18:55:45.911+00:00",
        "resolvedAt": "2026-08-07T18:55:45.895+00:00",
        "provider": {
          "slug": "nextiva",
          "name": "Nextiva"
        },
        "affectedServices": [
          {
            "slug": "nextiva-contact-center",
            "name": "Contact Center"
          }
        ],
        "links": {
          "html": "/incidents/nextiva-nextiva-contact-center-login-issues-2026-08-07",
          "api": "/api/v1/incidents/nextiva-nextiva-contact-center-login-issues-2026-08-07",
          "providerHtml": "/providers/nextiva",
          "alerts": "https://outagedeck.com/account?stack=nextiva&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_nextiva_t24nxdz62lqr",
        "slug": "nextiva-xbert-ai-employee-calling-issues-2026-07-16",
        "title": "XBert AI Employee Calling Issues",
        "summary": "XBert AI Employee Calling Issues",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-07-16T20:41:23.025+00:00",
        "updatedAt": "2026-07-16T21:46:19.345+00:00",
        "resolvedAt": "2026-07-16T21:46:19.327+00:00",
        "provider": {
          "slug": "nextiva",
          "name": "Nextiva"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/nextiva-xbert-ai-employee-calling-issues-2026-07-16",
          "api": "/api/v1/incidents/nextiva-xbert-ai-employee-calling-issues-2026-07-16",
          "providerHtml": "/providers/nextiva",
          "alerts": "https://outagedeck.com/account?stack=nextiva&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/providers/nextiva",
      "incidentsHtml": "/providers/nextiva/incidents",
      "api": "/api/v1/providers/nextiva",
      "alerts": "https://outagedeck.com/account?stack=nextiva&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=provider",
      "officialWebsite": "https://www.nextiva.com",
      "officialStatus": "https://status.nextiva.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}