{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T09:23:24.148Z"
  },
  "data": {
    "id": "provider_messagebird",
    "slug": "messagebird",
    "name": "Bird (MessageBird)",
    "tagline": "Bird (formerly MessageBird) SMS, voice, and CRM status from the official page.",
    "shortDescription": "Check whether Bird SMS connectivity, voice, and the CRM platform are up, degraded, or recovering.",
    "description": "OutageDeck tracks the official Bird status page — the platform formerly known as MessageBird — so teams can quickly tell whether undelivered SMS, failed calls, or dashboard errors are an integration problem or an active Bird incident.",
    "categories": [
      "telecom",
      "cpaas",
      "messaging"
    ],
    "featured": false,
    "currentStatus": {
      "code": "operational",
      "label": "Operational",
      "headline": "All Systems Operational",
      "summary": "Bird (MessageBird) reports all systems operational across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-07-19T08:54:00.835+00:00"
    },
    "source": {
      "id": "source_messagebird_status",
      "kind": "official_api",
      "name": "Bird Status",
      "checkedAt": "2026-07-19T09:15:03.221+00:00",
      "officialUrl": "https://status.bird.com",
      "statusPageUrl": "https://status.bird.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 0,
      "incidents": 23
    },
    "services": [
      {
        "id": "service_messagebird_crm",
        "slug": "messagebird-crm",
        "name": "Bird CRM",
        "category": "platform",
        "status": "operational",
        "summary": "The Bird CRM dashboard, campaigns, and channels.",
        "officialUrl": "https://bird.com",
        "links": {
          "html": "/services/messagebird-crm",
          "api": "/api/v1/services/messagebird-crm"
        }
      },
      {
        "id": "service_messagebird_sms",
        "slug": "messagebird-sms",
        "name": "SMS",
        "category": "messaging",
        "status": "operational",
        "summary": "SMS API and regional carrier connectivity.",
        "officialUrl": "https://bird.com/en-us/channels/sms",
        "links": {
          "html": "/services/messagebird-sms",
          "api": "/api/v1/services/messagebird-sms"
        }
      },
      {
        "id": "service_messagebird_voice",
        "slug": "messagebird-voice",
        "name": "Voice",
        "category": "voice",
        "status": "operational",
        "summary": "Voice API, global connectivity, and SIP trunking.",
        "officialUrl": "https://bird.com",
        "links": {
          "html": "/services/messagebird-voice",
          "api": "/api/v1/services/messagebird-voice"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_messagebird_x32m8msq3nys",
        "slug": "messagebird-delay-in-processing-message-and-contact-objects-impact-limited-to-2026-07-08-8msq3nys",
        "title": "Delay in processing Message & Contact Objects - Impact limited to customer hosted on us-west-1 region",
        "summary": "Delay in processing Message & Contact Objects - Impact limited to customer hosted on us-west-1 region",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-08T20:12:47.695+00:00",
        "updatedAt": "2026-07-08T22:28:42.981+00:00",
        "resolvedAt": "2026-07-08T22:28:42.965+00:00",
        "provider": {
          "slug": "messagebird",
          "name": "Bird (MessageBird)"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/messagebird-delay-in-processing-message-and-contact-objects-impact-limited-to-2026-07-08-8msq3nys",
          "api": "/api/v1/incidents/messagebird-delay-in-processing-message-and-contact-objects-impact-limited-to-2026-07-08-8msq3nys",
          "providerHtml": "/providers/messagebird"
        }
      },
      {
        "id": "incident_statuspage_messagebird_33mjmkklq3gh",
        "slug": "messagebird-journeys-failure-rate-increase-2026-07-05",
        "title": "Journeys failure rate increase",
        "summary": "Journeys failure rate increase",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-05T15:50:14.882+00:00",
        "updatedAt": "2026-07-05T16:12:47.608+00:00",
        "resolvedAt": "2026-07-05T16:12:47.595+00:00",
        "provider": {
          "slug": "messagebird",
          "name": "Bird (MessageBird)"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/messagebird-journeys-failure-rate-increase-2026-07-05",
          "api": "/api/v1/incidents/messagebird-journeys-failure-rate-increase-2026-07-05",
          "providerHtml": "/providers/messagebird"
        }
      },
      {
        "id": "incident_statuspage_messagebird_w44ynww8vtjj",
        "slug": "messagebird-whatsapp-message-delivery-issues-2026-06-12",
        "title": "WhatsApp message delivery issues",
        "summary": "WhatsApp message delivery issues",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-12T14:10:59.295+00:00",
        "updatedAt": "2026-06-12T18:22:45.423+00:00",
        "resolvedAt": "2026-06-12T18:22:45.407+00:00",
        "provider": {
          "slug": "messagebird",
          "name": "Bird (MessageBird)"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/messagebird-whatsapp-message-delivery-issues-2026-06-12",
          "api": "/api/v1/incidents/messagebird-whatsapp-message-delivery-issues-2026-06-12",
          "providerHtml": "/providers/messagebird"
        }
      },
      {
        "id": "incident_statuspage_messagebird_0sxwn2vxlmgl",
        "slug": "messagebird-flows-and-journeys-unable-to-retrieve-the-message-body-for-conversation-2026-06-04-n2vxlmgl",
        "title": "Flows and Journeys unable to retrieve the Message Body for Conversation Messages",
        "summary": "Flows and Journeys unable to retrieve the Message Body for Conversation Messages",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-04T11:13:51+00:00",
        "updatedAt": "2026-06-04T12:02:21.114+00:00",
        "resolvedAt": "2026-06-04T12:02:21.098+00:00",
        "provider": {
          "slug": "messagebird",
          "name": "Bird (MessageBird)"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/messagebird-flows-and-journeys-unable-to-retrieve-the-message-body-for-conversation-2026-06-04-n2vxlmgl",
          "api": "/api/v1/incidents/messagebird-flows-and-journeys-unable-to-retrieve-the-message-body-for-conversation-2026-06-04-n2vxlmgl",
          "providerHtml": "/providers/messagebird"
        }
      },
      {
        "id": "incident_statuspage_messagebird_clr0lvlg43wl",
        "slug": "messagebird-increase-of-delivery-latency-for-sms-messages-2026-06-04",
        "title": "Increase of delivery latency for SMS messages",
        "summary": "Increase of delivery latency for SMS messages",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-04T09:57:41.697+00:00",
        "updatedAt": "2026-06-04T11:42:00.728+00:00",
        "resolvedAt": "2026-06-04T11:42:00.711+00:00",
        "provider": {
          "slug": "messagebird",
          "name": "Bird (MessageBird)"
        },
        "affectedServices": [
          {
            "slug": "messagebird-sms",
            "name": "SMS"
          }
        ],
        "links": {
          "html": "/incidents/messagebird-increase-of-delivery-latency-for-sms-messages-2026-06-04",
          "api": "/api/v1/incidents/messagebird-increase-of-delivery-latency-for-sms-messages-2026-06-04",
          "providerHtml": "/providers/messagebird"
        }
      }
    ],
    "links": {
      "html": "/providers/messagebird",
      "incidentsHtml": "/providers/messagebird/incidents",
      "api": "/api/v1/providers/messagebird",
      "officialWebsite": "https://bird.com",
      "officialStatus": "https://status.bird.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}