{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-27T01:02:19.130Z"
  },
  "data": {
    "id": "provider_docusign",
    "slug": "docusign",
    "name": "Docusign",
    "tagline": "eSignature, CLM, and platform status from the official page.",
    "shortDescription": "Check whether Docusign eSignature, CLM, and supporting services are up, degraded, or recovering.",
    "description": "OutageDeck tracks the official Docusign status page so legal and sales operations teams can quickly tell whether unsent envelopes, stuck signatures, or login failures are an account problem or an active Docusign incident.",
    "categories": [
      "saas",
      "productivity"
    ],
    "featured": false,
    "currentStatus": {
      "code": "operational",
      "label": "Operational",
      "headline": "All Systems Operational",
      "summary": "Docusign reports all systems operational across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-08-27T00:00:03.56+00:00"
    },
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-08-27T00:55:02.172+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 0,
      "incidents": 73
    },
    "services": [
      {
        "id": "service_docusign_clm",
        "slug": "docusign-clm",
        "name": "CLM & Rooms",
        "category": "application",
        "status": "operational",
        "summary": "Contract lifecycle management and Rooms.",
        "officialUrl": "https://www.docusign.com/products/clm",
        "links": {
          "html": "/services/docusign-clm",
          "api": "/api/v1/services/docusign-clm"
        }
      },
      {
        "id": "service_docusign_web",
        "slug": "docusign-web",
        "name": "Corporate & Dependencies",
        "category": "web",
        "status": "operational",
        "summary": "docusign.com, support, and third-party dependencies.",
        "officialUrl": "https://www.docusign.com",
        "links": {
          "html": "/services/docusign-web",
          "api": "/api/v1/services/docusign-web"
        }
      },
      {
        "id": "service_docusign_esignature",
        "slug": "docusign-esignature",
        "name": "eSignature",
        "category": "application",
        "status": "operational",
        "summary": "The core signing service across all regions.",
        "officialUrl": "https://www.docusign.com/products/electronic-signature",
        "links": {
          "html": "/services/docusign-esignature",
          "api": "/api/v1/services/docusign-esignature"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_docusign_vt5dygpm2y32",
        "slug": "docusign-issues-in-jp1-with-salesforce-writeback-incident-5648-2026-08-24",
        "title": "Issues in JP1 with Salesforce Writeback (Incident 5648)",
        "summary": "Issues in JP1 with Salesforce Writeback (Incident 5648)",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-24T10:10:14.345+00:00",
        "updatedAt": "2026-08-24T16:19:38.621+00:00",
        "resolvedAt": "2026-08-24T16:19:38.606+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/docusign-issues-in-jp1-with-salesforce-writeback-incident-5648-2026-08-24",
          "api": "/api/v1/incidents/docusign-issues-in-jp1-with-salesforce-writeback-incident-5648-2026-08-24",
          "providerHtml": "/providers/docusign",
          "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_docusign_pdk39vryxyb6",
        "slug": "docusign-document-upload-and-generation-errors-incident-5595-2026-08-12",
        "title": "Document Upload and Generation Errors (Incident 5595)",
        "summary": "Document Upload and Generation Errors (Incident 5595)",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-12T23:21:28.245+00:00",
        "updatedAt": "2026-08-13T00:01:44.59+00:00",
        "resolvedAt": "2026-08-13T00:01:44.571+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/docusign-document-upload-and-generation-errors-incident-5595-2026-08-12",
          "api": "/api/v1/incidents/docusign-document-upload-and-generation-errors-incident-5595-2026-08-12",
          "providerHtml": "/providers/docusign",
          "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_docusign_yr5kxq9jg4jq",
        "slug": "docusign-document-generation-failures-or-latency-incident-5576-2026-08-11",
        "title": "Degraded Task Processing and Latency across multiple services (Incident 5576)",
        "summary": "Degraded Task Processing and Latency across multiple services (Incident 5576)",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-11T13:14:40.002+00:00",
        "updatedAt": "2026-08-12T02:49:30.158+00:00",
        "resolvedAt": "2026-08-12T02:49:30.144+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/docusign-document-generation-failures-or-latency-incident-5576-2026-08-11",
          "api": "/api/v1/incidents/docusign-document-generation-failures-or-latency-incident-5576-2026-08-11",
          "providerHtml": "/providers/docusign",
          "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_docusign_gzfcj8c2twxd",
        "slug": "docusign-login-issues-in-au-region-incident-5572-2026-08-11",
        "title": "Login Issues in AU region (Incident 5572)",
        "summary": "Login Issues in AU region (Incident 5572)",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-08-11T04:49:40.926+00:00",
        "updatedAt": "2026-08-11T06:50:46.404+00:00",
        "resolvedAt": "2026-08-11T06:50:46.388+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/docusign-login-issues-in-au-region-incident-5572-2026-08-11",
          "api": "/api/v1/incidents/docusign-login-issues-in-au-region-incident-5572-2026-08-11",
          "providerHtml": "/providers/docusign",
          "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_docusign_dkjd9yvg40bj",
        "slug": "docusign-latency-and-errors-across-na11-incident-5558-2026-08-07",
        "title": "Latency and Errors Across NA11 (Incident 5558)",
        "summary": "Latency and Errors Across NA11 (Incident 5558)",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-08-07T16:59:14.926+00:00",
        "updatedAt": "2026-08-07T18:13:15.939+00:00",
        "resolvedAt": "2026-08-07T18:13:15.92+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/docusign-latency-and-errors-across-na11-incident-5558-2026-08-07",
          "api": "/api/v1/incidents/docusign-latency-and-errors-across-na11-incident-5558-2026-08-07",
          "providerHtml": "/providers/docusign",
          "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/providers/docusign",
      "incidentsHtml": "/providers/docusign/incidents",
      "api": "/api/v1/providers/docusign",
      "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=provider",
      "officialWebsite": "https://www.docusign.com",
      "officialStatus": "https://status.docusign.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}