{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-12T22:43:26.636Z"
  },
  "data": {
    "id": "provider_docusign",
    "slug": "docusign",
    "name": "Docusign",
    "tagline": "eSignature, CLM, and platform status from the official page.",
    "shortDescription": "Check whether Docusign eSignature, CLM, and supporting services are up, degraded, or recovering.",
    "description": "OutageDeck tracks the official Docusign status page so legal and sales operations teams can quickly tell whether unsent envelopes, stuck signatures, or login failures are an account problem or an active Docusign incident.",
    "categories": [
      "saas",
      "productivity"
    ],
    "featured": false,
    "currentStatus": {
      "code": "operational",
      "label": "Operational",
      "headline": "All Systems Operational",
      "summary": "Docusign reports all systems operational across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-07-12T20:49:30.331+00:00"
    },
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-07-12T22:40:17.611+00:00",
      "officialUrl": "https://status.docusign.com",
      "statusPageUrl": "https://status.docusign.com"
    },
    "counts": {
      "services": 3,
      "activeIncidents": 0,
      "incidents": 50
    },
    "services": [
      {
        "id": "service_docusign_clm",
        "slug": "docusign-clm",
        "name": "CLM & Rooms",
        "category": "application",
        "status": "operational",
        "summary": "Contract lifecycle management and Rooms.",
        "officialUrl": "https://www.docusign.com/products/clm",
        "links": {
          "html": "/services/docusign-clm",
          "api": "/api/v1/services/docusign-clm"
        }
      },
      {
        "id": "service_docusign_web",
        "slug": "docusign-web",
        "name": "Corporate & Dependencies",
        "category": "web",
        "status": "operational",
        "summary": "docusign.com, support, and third-party dependencies.",
        "officialUrl": "https://www.docusign.com",
        "links": {
          "html": "/services/docusign-web",
          "api": "/api/v1/services/docusign-web"
        }
      },
      {
        "id": "service_docusign_esignature",
        "slug": "docusign-esignature",
        "name": "eSignature",
        "category": "application",
        "status": "operational",
        "summary": "The core signing service across all regions.",
        "officialUrl": "https://www.docusign.com/products/electronic-signature",
        "links": {
          "html": "/services/docusign-esignature",
          "api": "/api/v1/services/docusign-esignature"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_docusign_w2dz7m5d3jjt",
        "slug": "docusign-errors-accessing-the-sending-web-application-incident-5334-2026-07-07",
        "title": "Errors accessing the sending web application (Incident 5334)",
        "summary": "Errors accessing the sending web application (Incident 5334)",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-07T20:55:23.392+00:00",
        "updatedAt": "2026-07-09T17:22:09.446+00:00",
        "resolvedAt": "2026-07-09T17:22:09.415+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/docusign-errors-accessing-the-sending-web-application-incident-5334-2026-07-07",
          "api": "/api/v1/incidents/docusign-errors-accessing-the-sending-web-application-incident-5334-2026-07-07",
          "providerHtml": "/providers/docusign"
        }
      },
      {
        "id": "incident_statuspage_docusign_bh2h2lthh5bz",
        "slug": "docusign-powerforms-intermittently-not-loading-incident-5345-2026-07-08",
        "title": "Powerforms Intermittently Not Loading (Incident 5345)",
        "summary": "Powerforms Intermittently Not Loading (Incident 5345)",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-08T21:46:45.362+00:00",
        "updatedAt": "2026-07-08T21:47:03.45+00:00",
        "resolvedAt": "2026-07-08T21:47:03.417+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/docusign-powerforms-intermittently-not-loading-incident-5345-2026-07-08",
          "api": "/api/v1/incidents/docusign-powerforms-intermittently-not-loading-incident-5345-2026-07-08",
          "providerHtml": "/providers/docusign"
        }
      },
      {
        "id": "incident_statuspage_docusign_5n1n2wbbh3dg",
        "slug": "docusign-intermittent-issues-with-delivery-of-e-mail-notifications-incident-5326-2026-07-07",
        "title": "Intermittent Issues With Delivery of e-mail Notifications (Incident 5326)",
        "summary": "Intermittent Issues With Delivery of e-mail Notifications (Incident 5326)",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-07T15:31:19.189+00:00",
        "updatedAt": "2026-07-07T16:48:15.114+00:00",
        "resolvedAt": "2026-07-07T16:48:15.072+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/docusign-intermittent-issues-with-delivery-of-e-mail-notifications-incident-5326-2026-07-07",
          "api": "/api/v1/incidents/docusign-intermittent-issues-with-delivery-of-e-mail-notifications-incident-5326-2026-07-07",
          "providerHtml": "/providers/docusign"
        }
      },
      {
        "id": "incident_statuspage_docusign_szjj81j5g9qn",
        "slug": "docusign-intermittent-errors-and-delays-incident-5312-2026-07-05",
        "title": "Intermittent Errors and Delays (Incident 5312)",
        "summary": "Intermittent Errors and Delays (Incident 5312)",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-05T22:35:20.256+00:00",
        "updatedAt": "2026-07-05T23:01:18.321+00:00",
        "resolvedAt": "2026-07-05T23:01:18.24+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/docusign-intermittent-errors-and-delays-incident-5312-2026-07-05",
          "api": "/api/v1/incidents/docusign-intermittent-errors-and-delays-incident-5312-2026-07-05",
          "providerHtml": "/providers/docusign"
        }
      },
      {
        "id": "incident_statuspage_docusign_gkwsq66ky9b0",
        "slug": "docusign-customers-may-see-increased-latency-when-sending-and-signing-and-2026-06-29-q66ky9b0",
        "title": "Customers may see increased latency when sending and signing and intermittent errors (Incident 5232)",
        "summary": "Customers may see increased latency when sending and signing and intermittent errors (Incident 5232)",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-29T15:30:41.882+00:00",
        "updatedAt": "2026-07-02T15:05:29.245+00:00",
        "resolvedAt": "2026-06-29T18:36:02.269+00:00",
        "provider": {
          "slug": "docusign",
          "name": "Docusign"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/docusign-customers-may-see-increased-latency-when-sending-and-signing-and-2026-06-29-q66ky9b0",
          "api": "/api/v1/incidents/docusign-customers-may-see-increased-latency-when-sending-and-signing-and-2026-06-29-q66ky9b0",
          "providerHtml": "/providers/docusign"
        }
      }
    ],
    "links": {
      "html": "/providers/docusign",
      "incidentsHtml": "/providers/docusign/incidents",
      "api": "/api/v1/providers/docusign",
      "officialWebsite": "https://www.docusign.com",
      "officialStatus": "https://status.docusign.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}