{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T09:24:23.426Z"
  },
  "data": {
    "id": "provider_dialpad",
    "slug": "dialpad",
    "name": "Dialpad",
    "tagline": "Dialpad calling, meetings, and Ai status from the official page.",
    "shortDescription": "Check whether Dialpad calling, the app, contact center, and Dialpad Ai are up or degraded.",
    "description": "OutageDeck tracks the official Dialpad status page so teams can quickly tell whether dropped calls, missing transcriptions, or app sign-in failures are a local problem or an active Dialpad incident.",
    "categories": [
      "telecom",
      "voip",
      "collaboration"
    ],
    "featured": false,
    "currentStatus": {
      "code": "operational",
      "label": "Operational",
      "headline": "All Systems Operational",
      "summary": "Dialpad reports all systems operational across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-07-19T08:53:53.206+00:00"
    },
    "source": {
      "id": "source_dialpad_status",
      "kind": "official_api",
      "name": "Dialpad Status",
      "checkedAt": "2026-07-19T09:20:43.242+00:00",
      "officialUrl": "https://status.dialpad.com",
      "statusPageUrl": "https://status.dialpad.com"
    },
    "counts": {
      "services": 4,
      "activeIncidents": 0,
      "incidents": 11
    },
    "services": [
      {
        "id": "service_dialpad_app",
        "slug": "dialpad-app",
        "name": "App & Meetings",
        "category": "collaboration",
        "status": "operational",
        "summary": "The Dialpad application and meetings.",
        "officialUrl": "https://www.dialpad.com/meetings/",
        "links": {
          "html": "/services/dialpad-app",
          "api": "/api/v1/services/dialpad-app"
        }
      },
      {
        "id": "service_dialpad_calling",
        "slug": "dialpad-calling",
        "name": "Calling",
        "category": "voice",
        "status": "operational",
        "summary": "Inbound/outbound calls and carrier numbers.",
        "officialUrl": "https://www.dialpad.com/phone-system/",
        "links": {
          "html": "/services/dialpad-calling",
          "api": "/api/v1/services/dialpad-calling"
        }
      },
      {
        "id": "service_dialpad_ai",
        "slug": "dialpad-ai",
        "name": "Dialpad Ai & Contact Center",
        "category": "ai",
        "status": "operational",
        "summary": "Ai transcription, Ai agents, and contact center.",
        "officialUrl": "https://www.dialpad.com/ai/",
        "links": {
          "html": "/services/dialpad-ai",
          "api": "/api/v1/services/dialpad-ai"
        }
      },
      {
        "id": "service_dialpad_messaging",
        "slug": "dialpad-messaging",
        "name": "Messaging",
        "category": "messaging",
        "status": "operational",
        "summary": "SMS/MMS and carrier messaging networks.",
        "officialUrl": "https://www.dialpad.com/phone-system/",
        "links": {
          "html": "/services/dialpad-messaging",
          "api": "/api/v1/services/dialpad-messaging"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_dialpad_m0jjw5wx08mf",
        "slug": "dialpad-some-customers-may-be-experiencing-degraded-performance-with-ivr-calls-2026-07-07",
        "title": "Some customers may be experiencing degraded performance with IVR calls",
        "summary": "Some customers may be experiencing degraded performance with IVR calls",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-07T18:38:14.647+00:00",
        "updatedAt": "2026-07-07T20:02:38.281+00:00",
        "resolvedAt": "2026-07-07T20:02:38.263+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-ai",
            "name": "Dialpad Ai & Contact Center"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-some-customers-may-be-experiencing-degraded-performance-with-ivr-calls-2026-07-07",
          "api": "/api/v1/incidents/dialpad-some-customers-may-be-experiencing-degraded-performance-with-ivr-calls-2026-07-07",
          "providerHtml": "/providers/dialpad"
        }
      },
      {
        "id": "incident_statuspage_dialpad_zq6z6qgj3vlp",
        "slug": "dialpad-inbound-outbound-calling-potentially-impacted-2026-06-30",
        "title": "Inbound/Outbound Calling Potentially Impacted",
        "summary": "Inbound/Outbound Calling Potentially Impacted",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-30T23:23:15.885+00:00",
        "updatedAt": "2026-07-01T05:39:00.01+00:00",
        "resolvedAt": "2026-07-01T05:38:59.989+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-calling",
            "name": "Calling"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-inbound-outbound-calling-potentially-impacted-2026-06-30",
          "api": "/api/v1/incidents/dialpad-inbound-outbound-calling-potentially-impacted-2026-06-30",
          "providerHtml": "/providers/dialpad"
        }
      },
      {
        "id": "incident_statuspage_dialpad_bfby5dcdv2x2",
        "slug": "dialpad-some-customers-in-the-us-and-canada-may-be-experience-issues-with-2026-06-11-5dcdv2x2",
        "title": "Some customers in the US and Canada may be experience issues with delays in message delivery",
        "summary": "Some customers in the US and Canada may be experience issues with delays in message delivery",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-11T20:55:59.886+00:00",
        "updatedAt": "2026-06-11T23:42:33.091+00:00",
        "resolvedAt": "2026-06-11T23:42:33.007+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-some-customers-in-the-us-and-canada-may-be-experience-issues-with-2026-06-11-5dcdv2x2",
          "api": "/api/v1/incidents/dialpad-some-customers-in-the-us-and-canada-may-be-experience-issues-with-2026-06-11-5dcdv2x2",
          "providerHtml": "/providers/dialpad"
        }
      },
      {
        "id": "incident_statuspage_dialpad_shh51vlk9zzh",
        "slug": "dialpad-some-customers-in-the-us-and-canada-may-be-experiencing-issues-with-mms-2026-06-09-1vlk9zzh",
        "title": "Some customers in the US and Canada may be experiencing issues with MMS messaging",
        "summary": "Some customers in the US and Canada may be experiencing issues with MMS messaging",
        "status": "resolved",
        "severity": "major",
        "startedAt": "2026-06-09T16:34:38.294+00:00",
        "updatedAt": "2026-06-09T17:14:43.201+00:00",
        "resolvedAt": "2026-06-09T17:14:43.186+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-some-customers-in-the-us-and-canada-may-be-experiencing-issues-with-mms-2026-06-09-1vlk9zzh",
          "api": "/api/v1/incidents/dialpad-some-customers-in-the-us-and-canada-may-be-experiencing-issues-with-mms-2026-06-09-1vlk9zzh",
          "providerHtml": "/providers/dialpad"
        }
      },
      {
        "id": "incident_statuspage_dialpad_0ztcqdk1yp6y",
        "slug": "dialpad-some-customers-may-be-experiencing-issues-receiving-inbound-sms-messages-2026-06-08",
        "title": "Some customers may be experiencing issues receiving inbound SMS messages",
        "summary": "Some customers may be experiencing issues receiving inbound SMS messages",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-06-08T22:43:12.324+00:00",
        "updatedAt": "2026-06-09T01:53:22.456+00:00",
        "resolvedAt": "2026-06-09T01:53:22.44+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-some-customers-may-be-experiencing-issues-receiving-inbound-sms-messages-2026-06-08",
          "api": "/api/v1/incidents/dialpad-some-customers-may-be-experiencing-issues-receiving-inbound-sms-messages-2026-06-08",
          "providerHtml": "/providers/dialpad"
        }
      }
    ],
    "links": {
      "html": "/providers/dialpad",
      "incidentsHtml": "/providers/dialpad/incidents",
      "api": "/api/v1/providers/dialpad",
      "officialWebsite": "https://www.dialpad.com",
      "officialStatus": "https://status.dialpad.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}