{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-20T12:41:27.735Z"
  },
  "data": {
    "id": "provider_dialpad",
    "slug": "dialpad",
    "name": "Dialpad",
    "tagline": "Dialpad calling, meetings, and Ai status from the official page.",
    "shortDescription": "Check whether Dialpad calling, the app, contact center, and Dialpad Ai are up or degraded.",
    "description": "OutageDeck tracks the official Dialpad status page so teams can quickly tell whether dropped calls, missing transcriptions, or app sign-in failures are a local problem or an active Dialpad incident.",
    "categories": [
      "telecom",
      "voip",
      "collaboration"
    ],
    "featured": false,
    "currentStatus": {
      "code": "operational",
      "label": "Operational",
      "headline": "All Systems Operational",
      "summary": "Dialpad reports all systems operational across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-09-20T00:00:06.402+00:00"
    },
    "source": {
      "id": "source_dialpad_status",
      "kind": "official_api",
      "name": "Dialpad Status",
      "checkedAt": "2026-09-20T12:35:04.055+00:00",
      "stale": false,
      "officialUrl": "https://status.dialpad.com",
      "statusPageUrl": "https://status.dialpad.com"
    },
    "counts": {
      "services": 4,
      "activeIncidents": 0,
      "incidents": 13
    },
    "services": [
      {
        "id": "service_dialpad_app",
        "slug": "dialpad-app",
        "name": "App & Meetings",
        "category": "collaboration",
        "status": "operational",
        "summary": "The Dialpad application and meetings.",
        "officialUrl": "https://www.dialpad.com/meetings/",
        "links": {
          "html": "/services/dialpad-app",
          "api": "/api/v1/services/dialpad-app"
        }
      },
      {
        "id": "service_dialpad_calling",
        "slug": "dialpad-calling",
        "name": "Calling",
        "category": "voice",
        "status": "operational",
        "summary": "Inbound/outbound calls and carrier numbers.",
        "officialUrl": "https://www.dialpad.com/phone-system/",
        "links": {
          "html": "/services/dialpad-calling",
          "api": "/api/v1/services/dialpad-calling"
        }
      },
      {
        "id": "service_dialpad_ai",
        "slug": "dialpad-ai",
        "name": "Dialpad Ai & Contact Center",
        "category": "ai",
        "status": "operational",
        "summary": "Ai transcription, Ai agents, and contact center.",
        "officialUrl": "https://www.dialpad.com/ai/",
        "links": {
          "html": "/services/dialpad-ai",
          "api": "/api/v1/services/dialpad-ai"
        }
      },
      {
        "id": "service_dialpad_messaging",
        "slug": "dialpad-messaging",
        "name": "Messaging",
        "category": "messaging",
        "status": "operational",
        "summary": "SMS/MMS and carrier messaging networks.",
        "officialUrl": "https://www.dialpad.com/phone-system/",
        "links": {
          "html": "/services/dialpad-messaging",
          "api": "/api/v1/services/dialpad-messaging"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_dialpad_ygg9ncswl5jl",
        "slug": "dialpad-potential-partial-inbound-call-failures-2026-09-01",
        "title": "Partial service disruption",
        "summary": "Partial service disruption",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-09-01T15:25:38.892+00:00",
        "updatedAt": "2026-09-18T23:16:41.227+00:00",
        "resolvedAt": "2026-09-01T20:02:22.771+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-calling",
            "name": "Calling"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-potential-partial-inbound-call-failures-2026-09-01",
          "api": "/api/v1/incidents/dialpad-potential-partial-inbound-call-failures-2026-09-01",
          "providerHtml": "/providers/dialpad",
          "alerts": "https://outagedeck.com/account?stack=dialpad&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_dialpad_503b8r032dyq",
        "slug": "dialpad-some-users-with-us-toll-free-or-midwest-toll-numbers-may-have-had-2026-09-15-8r032dyq",
        "title": "Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls",
        "summary": "Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-15T16:08:46.722+00:00",
        "updatedAt": "2026-09-15T16:27:46.417+00:00",
        "resolvedAt": "2026-09-15T16:27:46.4+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-calling",
            "name": "Calling"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-some-users-with-us-toll-free-or-midwest-toll-numbers-may-have-had-2026-09-15-8r032dyq",
          "api": "/api/v1/incidents/dialpad-some-users-with-us-toll-free-or-midwest-toll-numbers-may-have-had-2026-09-15-8r032dyq",
          "providerHtml": "/providers/dialpad",
          "alerts": "https://outagedeck.com/account?stack=dialpad&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_dialpad_w4bwxydgz392",
        "slug": "dialpad-investigating-degraded-calling-performance-2026-09-03",
        "title": "Investigating degraded calling performance for some EU numbers and destinations",
        "summary": "Investigating degraded calling performance for some EU numbers and destinations",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-09-03T09:54:18.974+00:00",
        "updatedAt": "2026-09-03T10:36:28.84+00:00",
        "resolvedAt": "2026-09-03T10:36:28.823+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-calling",
            "name": "Calling"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-investigating-degraded-calling-performance-2026-09-03",
          "api": "/api/v1/incidents/dialpad-investigating-degraded-calling-performance-2026-09-03",
          "providerHtml": "/providers/dialpad",
          "alerts": "https://outagedeck.com/account?stack=dialpad&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_dialpad_z0rwm3qz2rrv",
        "slug": "dialpad-some-contact-center-agents-may-be-experiencing-issues-with-being-unable-2026-08-21-m3qz2rrv",
        "title": "Some contact center agents may be experiencing issues with being unable to complete a call wrap-up",
        "summary": "Some contact center agents may be experiencing issues with being unable to complete a call wrap-up",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-08-21T16:21:23.101+00:00",
        "updatedAt": "2026-08-21T17:09:57.214+00:00",
        "resolvedAt": "2026-08-21T17:09:57.197+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [
          {
            "slug": "dialpad-ai",
            "name": "Dialpad Ai & Contact Center"
          }
        ],
        "links": {
          "html": "/incidents/dialpad-some-contact-center-agents-may-be-experiencing-issues-with-being-unable-2026-08-21-m3qz2rrv",
          "api": "/api/v1/incidents/dialpad-some-contact-center-agents-may-be-experiencing-issues-with-being-unable-2026-08-21-m3qz2rrv",
          "providerHtml": "/providers/dialpad",
          "alerts": "https://outagedeck.com/account?stack=dialpad&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_dialpad_bl0wg5rlhkss",
        "slug": "dialpad-some-customers-may-be-experiencing-errors-using-the-fax-api-2026-07-28",
        "title": "Some customers may be experiencing errors using the fax API",
        "summary": "Some customers may be experiencing errors using the fax API",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-07-28T16:22:24.184+00:00",
        "updatedAt": "2026-07-28T16:50:45.93+00:00",
        "resolvedAt": "2026-07-28T16:50:45.918+00:00",
        "provider": {
          "slug": "dialpad",
          "name": "Dialpad"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/dialpad-some-customers-may-be-experiencing-errors-using-the-fax-api-2026-07-28",
          "api": "/api/v1/incidents/dialpad-some-customers-may-be-experiencing-errors-using-the-fax-api-2026-07-28",
          "providerHtml": "/providers/dialpad",
          "alerts": "https://outagedeck.com/account?stack=dialpad&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/providers/dialpad",
      "incidentsHtml": "/providers/dialpad/incidents",
      "api": "/api/v1/providers/dialpad",
      "alerts": "https://outagedeck.com/account?stack=dialpad&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=provider",
      "officialWebsite": "https://www.dialpad.com",
      "officialStatus": "https://status.dialpad.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}