{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-19T09:25:47.635Z"
  },
  "data": {
    "id": "provider_aircall",
    "slug": "aircall",
    "name": "Aircall",
    "tagline": "Aircall calling, apps, and integration status from the official page.",
    "shortDescription": "Check whether Aircall calling, the workspace apps, messaging, and integrations are up or degraded.",
    "description": "OutageDeck tracks the official Aircall status page so support and sales teams can quickly tell whether failing calls, a frozen workspace, or a broken CRM integration is a local problem or an active Aircall incident.",
    "categories": [
      "telecom",
      "voip",
      "support"
    ],
    "featured": false,
    "currentStatus": {
      "code": "operational",
      "label": "Operational",
      "headline": "All Systems Operational",
      "summary": "Aircall reports all systems operational across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-07-19T08:53:52.602+00:00"
    },
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-07-19T09:20:43.401+00:00",
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "counts": {
      "services": 4,
      "activeIncidents": 0,
      "incidents": 21
    },
    "services": [
      {
        "id": "service_aircall_apps",
        "slug": "aircall-apps",
        "name": "Apps & Dashboard",
        "category": "console",
        "status": "operational",
        "summary": "Workspace apps and the admin dashboard.",
        "officialUrl": "https://aircall.io",
        "links": {
          "html": "/services/aircall-apps",
          "api": "/api/v1/services/aircall-apps"
        }
      },
      {
        "id": "service_aircall_calling",
        "slug": "aircall-calling",
        "name": "Calling",
        "category": "voice",
        "status": "operational",
        "summary": "Inbound/outbound calls, routing, and recording.",
        "officialUrl": "https://aircall.io/call-center-software-features/",
        "links": {
          "html": "/services/aircall-calling",
          "api": "/api/v1/services/aircall-calling"
        }
      },
      {
        "id": "service_aircall_integrations",
        "slug": "aircall-integrations",
        "name": "Integrations & APIs",
        "category": "api",
        "status": "operational",
        "summary": "The API, webhooks, and CRM integrations.",
        "officialUrl": "https://developer.aircall.io",
        "links": {
          "html": "/services/aircall-integrations",
          "api": "/api/v1/services/aircall-integrations"
        }
      },
      {
        "id": "service_aircall_messaging",
        "slug": "aircall-messaging",
        "name": "Messaging",
        "category": "messaging",
        "status": "operational",
        "summary": "SMS, MMS, and WhatsApp in Aircall.",
        "officialUrl": "https://aircall.io",
        "links": {
          "html": "/services/aircall-messaging",
          "api": "/api/v1/services/aircall-messaging"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_aircall_t4z3gtwmzdjg",
        "slug": "aircall-delay-logging-call-activity-events-to-integrations-2026-07-17",
        "title": "Delay logging call/activity events to integrations",
        "summary": "Delay logging call/activity events to integrations",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-17T11:45:18.718+00:00",
        "updatedAt": "2026-07-17T14:51:31.168+00:00",
        "resolvedAt": "2026-07-17T14:51:31.145+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/aircall-delay-logging-call-activity-events-to-integrations-2026-07-17",
          "api": "/api/v1/incidents/aircall-delay-logging-call-activity-events-to-integrations-2026-07-17",
          "providerHtml": "/providers/aircall"
        }
      },
      {
        "id": "incident_statuspage_aircall_ylh5bqrgjvys",
        "slug": "aircall-errors-saving-e911-emergency-location-for-some-customers-2026-07-15",
        "title": "Errors saving E911 emergency location for some customers",
        "summary": "Errors saving E911 emergency location for some customers",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-15T15:43:41.557+00:00",
        "updatedAt": "2026-07-15T16:03:59.323+00:00",
        "resolvedAt": "2026-07-15T16:03:59.31+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/aircall-errors-saving-e911-emergency-location-for-some-customers-2026-07-15",
          "api": "/api/v1/incidents/aircall-errors-saving-e911-emergency-location-for-some-customers-2026-07-15",
          "providerHtml": "/providers/aircall"
        }
      },
      {
        "id": "incident_statuspage_aircall_mgrvmks9pv8h",
        "slug": "aircall-users-stuck-in-calls-2026-07-13",
        "title": "Users Stuck in Calls",
        "summary": "Users Stuck in Calls",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-13T13:20:58.047+00:00",
        "updatedAt": "2026-07-13T14:52:21.634+00:00",
        "resolvedAt": "2026-07-13T14:52:21.614+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/aircall-users-stuck-in-calls-2026-07-13",
          "api": "/api/v1/incidents/aircall-users-stuck-in-calls-2026-07-13",
          "providerHtml": "/providers/aircall"
        }
      },
      {
        "id": "incident_statuspage_aircall_gpcyt35cw192",
        "slug": "aircall-analytics-dashboards-slow-loading-2026-07-09",
        "title": "Analytics Dashboards Slow Loading",
        "summary": "Analytics Dashboards Slow Loading",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-09T07:46:53.005+00:00",
        "updatedAt": "2026-07-09T08:45:35.719+00:00",
        "resolvedAt": "2026-07-09T08:45:35.704+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/aircall-analytics-dashboards-slow-loading-2026-07-09",
          "api": "/api/v1/incidents/aircall-analytics-dashboards-slow-loading-2026-07-09",
          "providerHtml": "/providers/aircall"
        }
      },
      {
        "id": "incident_statuspage_aircall_v29gc1dwv2r1",
        "slug": "aircall-duplicate-inbound-call-attempts-uk-carrier-2026-07-02",
        "title": "Duplicate Inbound Call Attempts - UK Carrier",
        "summary": "Duplicate Inbound Call Attempts - UK Carrier",
        "status": "resolved",
        "severity": "minor",
        "startedAt": "2026-07-02T09:27:35+00:00",
        "updatedAt": "2026-07-02T15:38:00.208+00:00",
        "resolvedAt": "2026-07-02T15:38:00.191+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [],
        "links": {
          "html": "/incidents/aircall-duplicate-inbound-call-attempts-uk-carrier-2026-07-02",
          "api": "/api/v1/incidents/aircall-duplicate-inbound-call-attempts-uk-carrier-2026-07-02",
          "providerHtml": "/providers/aircall"
        }
      }
    ],
    "links": {
      "html": "/providers/aircall",
      "incidentsHtml": "/providers/aircall/incidents",
      "api": "/api/v1/providers/aircall",
      "officialWebsite": "https://aircall.io",
      "officialStatus": "https://status.aircall.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}