{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-17T21:59:09.415Z"
  },
  "data": {
    "id": "provider_aircall",
    "slug": "aircall",
    "name": "Aircall",
    "tagline": "Aircall calling, apps, and integration status from the official page.",
    "shortDescription": "Check whether Aircall calling, the workspace apps, messaging, and integrations are up or degraded.",
    "description": "OutageDeck tracks the official Aircall status page so support and sales teams can quickly tell whether failing calls, a frozen workspace, or a broken CRM integration is a local problem or an active Aircall incident.",
    "categories": [
      "telecom",
      "voip",
      "support"
    ],
    "featured": false,
    "currentStatus": {
      "code": "operational",
      "label": "Operational",
      "headline": "All Systems Operational",
      "summary": "Aircall reports all systems operational across the tracked services mapped in OutageDeck.",
      "capturedAt": "2026-10-17T18:00:11.51+00:00"
    },
    "source": {
      "id": "source_aircall_status",
      "kind": "official_api",
      "name": "Aircall Status",
      "checkedAt": "2026-10-17T21:50:12.726+00:00",
      "stale": false,
      "officialUrl": "https://status.aircall.com",
      "statusPageUrl": "https://status.aircall.com"
    },
    "counts": {
      "services": 4,
      "activeIncidents": 0,
      "incidents": 35
    },
    "services": [
      {
        "id": "service_aircall_apps",
        "slug": "aircall-apps",
        "name": "Apps & Dashboard",
        "category": "console",
        "status": "operational",
        "summary": "Workspace apps and the admin dashboard.",
        "officialUrl": "https://aircall.io",
        "links": {
          "html": "/services/aircall-apps",
          "api": "/api/v1/services/aircall-apps"
        }
      },
      {
        "id": "service_aircall_calling",
        "slug": "aircall-calling",
        "name": "Calling",
        "category": "voice",
        "status": "operational",
        "summary": "Inbound/outbound calls, routing, and recording.",
        "officialUrl": "https://aircall.io/call-center-software-features/",
        "links": {
          "html": "/services/aircall-calling",
          "api": "/api/v1/services/aircall-calling"
        }
      },
      {
        "id": "service_aircall_integrations",
        "slug": "aircall-integrations",
        "name": "Integrations & APIs",
        "category": "api",
        "status": "operational",
        "summary": "The API, webhooks, and CRM integrations.",
        "officialUrl": "https://developer.aircall.io",
        "links": {
          "html": "/services/aircall-integrations",
          "api": "/api/v1/services/aircall-integrations"
        }
      },
      {
        "id": "service_aircall_messaging",
        "slug": "aircall-messaging",
        "name": "Messaging",
        "category": "messaging",
        "status": "operational",
        "summary": "SMS, MMS, and WhatsApp in Aircall.",
        "officialUrl": "https://aircall.io",
        "links": {
          "html": "/services/aircall-messaging",
          "api": "/api/v1/services/aircall-messaging"
        }
      }
    ],
    "activeIncidents": [],
    "recentIncidents": [
      {
        "id": "incident_statuspage_aircall_c5vsfmmlm8r7",
        "slug": "aircall-users-with-connectivity-issues-2026-10-17",
        "title": "Users with connectivity issues",
        "summary": "Users with connectivity issues",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-17T16:23:08.691+00:00",
        "updatedAt": "2026-10-17T17:57:22.782+00:00",
        "resolvedAt": "2026-10-17T17:57:22.762+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [
          {
            "slug": "aircall-apps",
            "name": "Apps & Dashboard"
          }
        ],
        "links": {
          "html": "/incidents/aircall-users-with-connectivity-issues-2026-10-17",
          "api": "/api/v1/incidents/aircall-users-with-connectivity-issues-2026-10-17",
          "providerHtml": "/providers/aircall",
          "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_aircall_gfqcr9xd007r",
        "slug": "aircall-increased-error-rate-2026-10-13",
        "title": "Increased Error Rate",
        "summary": "Increased Error Rate",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-10-13T15:38:50.386+00:00",
        "updatedAt": "2026-10-13T16:19:23.389+00:00",
        "resolvedAt": "2026-10-13T16:19:23.361+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [
          {
            "slug": "aircall-apps",
            "name": "Apps & Dashboard"
          },
          {
            "slug": "aircall-calling",
            "name": "Calling"
          }
        ],
        "links": {
          "html": "/incidents/aircall-increased-error-rate-2026-10-13",
          "api": "/api/v1/incidents/aircall-increased-error-rate-2026-10-13",
          "providerHtml": "/providers/aircall",
          "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_aircall_2yc546pjqbhd",
        "slug": "aircall-calling-issues-2026-10-12",
        "title": "Calling Issues",
        "summary": "Calling Issues",
        "status": "resolved",
        "stale": false,
        "severity": "major",
        "startedAt": "2026-10-12T09:29:03.421+00:00",
        "updatedAt": "2026-10-12T10:17:33.599+00:00",
        "resolvedAt": "2026-10-12T10:17:33.572+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [
          {
            "slug": "aircall-calling",
            "name": "Calling"
          }
        ],
        "links": {
          "html": "/incidents/aircall-calling-issues-2026-10-12",
          "api": "/api/v1/incidents/aircall-calling-issues-2026-10-12",
          "providerHtml": "/providers/aircall",
          "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_aircall_8v8s2hp1pj66",
        "slug": "aircall-partner-integrations-not-receiving-call-events-2026-10-07",
        "title": "Partner Integrations Not Receiving Call Events",
        "summary": "Partner Integrations Not Receiving Call Events",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-07T01:20:20.491+00:00",
        "updatedAt": "2026-10-08T04:58:21.993+00:00",
        "resolvedAt": "2026-10-08T04:58:21.966+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [
          {
            "slug": "aircall-integrations",
            "name": "Integrations & APIs"
          }
        ],
        "links": {
          "html": "/incidents/aircall-partner-integrations-not-receiving-call-events-2026-10-07",
          "api": "/api/v1/incidents/aircall-partner-integrations-not-receiving-call-events-2026-10-07",
          "providerHtml": "/providers/aircall",
          "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      },
      {
        "id": "incident_statuspage_aircall_0cdsxzkrtklk",
        "slug": "aircall-intermittent-calls-and-sms-failures-on-a-subset-of-french-and-spanish-2026-10-05-xzkrtklk",
        "title": "Intermittent calls and SMS failures on a subset of French and Spanish numbers",
        "summary": "Intermittent calls and SMS failures on a subset of French and Spanish numbers",
        "status": "resolved",
        "stale": false,
        "severity": "minor",
        "startedAt": "2026-10-05T11:59:14.712+00:00",
        "updatedAt": "2026-10-05T13:00:34.013+00:00",
        "resolvedAt": "2026-10-05T13:00:33.99+00:00",
        "provider": {
          "slug": "aircall",
          "name": "Aircall"
        },
        "affectedServices": [
          {
            "slug": "aircall-calling",
            "name": "Calling"
          },
          {
            "slug": "aircall-messaging",
            "name": "Messaging"
          }
        ],
        "links": {
          "html": "/incidents/aircall-intermittent-calls-and-sms-failures-on-a-subset-of-french-and-spanish-2026-10-05-xzkrtklk",
          "api": "/api/v1/incidents/aircall-intermittent-calls-and-sms-failures-on-a-subset-of-french-and-spanish-2026-10-05-xzkrtklk",
          "providerHtml": "/providers/aircall",
          "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
        }
      }
    ],
    "links": {
      "html": "/providers/aircall",
      "incidentsHtml": "/providers/aircall/incidents",
      "api": "/api/v1/providers/aircall",
      "alerts": "https://outagedeck.com/account?stack=aircall&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=provider",
      "officialWebsite": "https://aircall.io",
      "officialStatus": "https://status.aircall.com"
    },
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}