{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-14T06:02:18.550Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_n1xq1w9wh418",
    "slug": "zoom-service-degradation-affecting-zoom-phone-calls-in-china-region-2026-11-13",
    "title": "Service Degradation Affecting Zoom Phone Calls in China Region",
    "summary": "Service Degradation Affecting Zoom Phone Calls in China Region",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-13T09:45:37+00:00",
    "updatedAt": "2026-11-13T16:53:35.748+00:00",
    "resolvedAt": "2026-11-13T16:53:35.722+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-zoom-phone-calls-in-china-region-2026-11-13",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-zoom-phone-calls-in-china-region-2026-11-13",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-11-14T06:00:08.978+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_n1xq1w9wh418_1m227wh7sxpp",
        "status": "identified",
        "body": "We have successfully identified the root cause affecting Zoom Phone calls for users with phone numbers that have a specific prefix in Shanghai China.\n\nOur team is actively working with our underlying carrier on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-11-13T09:45:37.628+00:00"
      },
      {
        "id": "update_statuspage_zoom_n1xq1w9wh418_vl62pg5xt4xf",
        "status": "identified",
        "body": "We have successfully identified the root cause affecting Zoom Phone calls for users with phone numbers that have a specific prefix in Shanghai China.\n\nOur team is actively working with our underlying carrier on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-11-13T11:30:14.23+00:00"
      },
      {
        "id": "update_statuspage_zoom_n1xq1w9wh418_6mr6b3298dcx",
        "status": "monitoring",
        "body": "The issue affecting Zoom Phone calls in China region has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-11-13T14:21:04.375+00:00"
      },
      {
        "id": "update_statuspage_zoom_n1xq1w9wh418_7q8pww72mm2g",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-11-13T16:53:35.722+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}