{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-22T03:33:13.864Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_lqgrnr6k9jld",
    "slug": "zoom-service-degradation-affecting-zoom-contact-center-services-and-2026-06-22-nr6k9jld",
    "title": "Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region.",
    "summary": "Service Degradation Affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S Region.",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-23T06:57:52+00:00",
    "updatedAt": "2026-06-23T15:45:30.006+00:00",
    "resolvedAt": "2026-06-23T15:45:29.989+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-zoom-contact-center-services-and-2026-06-22-nr6k9jld",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-zoom-contact-center-services-and-2026-06-22-nr6k9jld",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-08-22T03:30:15.836+00:00",
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_lqgrnr6k9jld_4b3kgw3mds9y",
        "status": "investigating",
        "body": "We are currently investigating a service degradation affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in US.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-06-23T06:57:52.514+00:00"
      },
      {
        "id": "update_statuspage_zoom_lqgrnr6k9jld_nckk5vnvcz9s",
        "status": "identified",
        "body": "We have successfully identified the root cause affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-06-23T07:00:12.901+00:00"
      },
      {
        "id": "update_statuspage_zoom_lqgrnr6k9jld_0jrwfs31ymmr",
        "status": "monitoring",
        "body": "The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-06-23T07:10:47.975+00:00"
      },
      {
        "id": "update_statuspage_zoom_lqgrnr6k9jld_3mfxypjmt25w",
        "status": "monitoring",
        "body": "The issue affecting Zoom Contact Center Services and Incorrect Offline Status Display for Zoom Rooms Scheduling in U.S region between 06:23 UTC to 06:44 UTC has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-06-23T07:43:22.339+00:00"
      },
      {
        "id": "update_statuspage_zoom_lqgrnr6k9jld_tt311d6zk7qb",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-06-23T15:45:29.989+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}