{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-06T04:15:52.485Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_225nzczn6v86",
    "slug": "zoom-service-degradation-affecting-web-zoom-mail-and-web-calendar-services-2026-05-18",
    "title": "Service Degradation Affecting Web Zoom Mail and Web Calendar Services.",
    "summary": "Service Degradation Affecting Web Zoom Mail and Web Calendar Services.",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-05-18T18:08:10.878+00:00",
    "updatedAt": "2026-05-24T00:08:34.758+00:00",
    "resolvedAt": "2026-05-24T00:08:34.74+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-web-zoom-mail-and-web-calendar-services-2026-05-18",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-web-zoom-mail-and-web-calendar-services-2026-05-18",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-10-06T04:15:01.861+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_225nzczn6v86_g48h7z1vz57c",
        "status": "investigating",
        "body": "We are currently investigating a service degradation with Web Zoom Mail and Web Calendar Services.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-05-18T18:08:11.026+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_78mmr5l2rb2b",
        "status": "investigating",
        "body": "The investigation into the service degradation with a subset of users in Web Mail and Calendar is ongoing.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-05-19T00:39:51.8+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_b9wfv2x20jkr",
        "status": "identified",
        "body": "We have successfully identified the root cause for the service degradation affecting Web Zoom Mail and Web Calendar Services. \n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-19T02:54:58.059+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_z01fmhd4wzwv",
        "status": "identified",
        "body": "Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-19T10:55:11.174+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_f62qncll2ncm",
        "status": "identified",
        "body": "Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-19T19:04:49.783+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_38r55650wng3",
        "status": "identified",
        "body": "Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-20T03:11:56.768+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_9whk2nvlfcz8",
        "status": "identified",
        "body": "Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-20T11:38:53.028+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_v0sl901mc3dx",
        "status": "identified",
        "body": "Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-20T21:05:42.4+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_h7nxfjf60tyv",
        "status": "identified",
        "body": "Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-21T04:59:34.708+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_15rwqwtbgngm",
        "status": "identified",
        "body": "Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-21T16:59:07.089+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_t27rp3wwnyyd",
        "status": "identified",
        "body": "Our team continue to work on the resolution for the service degradation affecting Web Zoom Mail and Web Calendar Services, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-22T05:42:48.044+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_vtn76r8lvy20",
        "status": "monitoring",
        "body": "The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-05-22T06:09:18.627+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_ty1fps39zh7g",
        "status": "monitoring",
        "body": "The service degradation affecting Web Zoom Mail and Web Calendar Services has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-05-23T07:10:11.402+00:00"
      },
      {
        "id": "update_statuspage_zoom_225nzczn6v86_j3n21fd0jqzt",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-05-24T00:08:34.74+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}