{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-06T04:15:52.624Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_l53sg6rc8skj",
    "slug": "zoom-service-degradation-affecting-presence-interoperability-feature-for-a-2026-05-22-g6rc8skj",
    "title": "Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region",
    "summary": "Service Degradation affecting Presence Interoperability Feature for a subset of users in North America region",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-05-22T19:31:04.132+00:00",
    "updatedAt": "2026-05-23T04:15:02.527+00:00",
    "resolvedAt": "2026-05-23T04:15:02.511+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-presence-interoperability-feature-for-a-2026-05-22-g6rc8skj",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-presence-interoperability-feature-for-a-2026-05-22-g6rc8skj",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-10-06T04:15:01.861+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_l53sg6rc8skj_wgrgwyqs576n",
        "status": "investigating",
        "body": "We are currently investigating a service degradation with presence interoperability feature for a subset of users.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-05-22T19:31:04.247+00:00"
      },
      {
        "id": "update_statuspage_zoom_l53sg6rc8skj_t3ctmpxm7ybg",
        "status": "identified",
        "body": "We have successfully identified the root cause affecting presence interoperability feature for a subset of users in North America region.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-22T19:34:12.456+00:00"
      },
      {
        "id": "update_statuspage_zoom_l53sg6rc8skj_yts95gfj89zw",
        "status": "identified",
        "body": "We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-05-22T22:06:03.729+00:00"
      },
      {
        "id": "update_statuspage_zoom_l53sg6rc8skj_c7nsbl7x8bw4",
        "status": "identified",
        "body": "We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-05-23T00:12:56.363+00:00"
      },
      {
        "id": "update_statuspage_zoom_l53sg6rc8skj_2lnx4hrgxqrh",
        "status": "identified",
        "body": "We continue to work on a fix for this issue affecting the presence interoperability feature for a subset of users in the North America region.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-05-23T02:12:55.369+00:00"
      },
      {
        "id": "update_statuspage_zoom_l53sg6rc8skj_nw275wsvqc3c",
        "status": "monitoring",
        "body": "The issue affecting the presence interoperability feature for a subset of users in the North America region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-05-23T04:04:57.001+00:00"
      },
      {
        "id": "update_statuspage_zoom_l53sg6rc8skj_qw8p0l456tk8",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-05-23T04:15:02.511+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}