{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-13T20:11:26.925Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_1mgtnfzf421k",
    "slug": "zoom-service-degradation-affecting-outbound-sms-messages-for-a-subset-of-2026-11-11-nfzf421k",
    "title": "Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region",
    "summary": "Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-12T02:21:49.251+00:00",
    "updatedAt": "2026-11-12T04:45:37.55+00:00",
    "resolvedAt": "2026-11-12T04:45:37.527+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [
      {
        "slug": "zoom-meetings",
        "name": "Zoom Meetings"
      }
    ],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-outbound-sms-messages-for-a-subset-of-2026-11-11-nfzf421k",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-outbound-sms-messages-for-a-subset-of-2026-11-11-nfzf421k",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-11-13T20:10:14.38+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_1mgtnfzf421k_5lq6p7tpmk23",
        "status": "identified",
        "body": "We are currently investigating a service degradation affecting outbound SMS messages for a subset of users in the US region.\nInbound SMS remains operational and unaffected. \n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-11-12T02:21:49.421+00:00"
      },
      {
        "id": "update_statuspage_zoom_1mgtnfzf421k_vv11l5s320pc",
        "status": "identified",
        "body": "We are continuing to work on a fix for this issue.",
        "createdAt": "2026-11-12T02:40:53.967+00:00"
      },
      {
        "id": "update_statuspage_zoom_1mgtnfzf421k_zs0tvndpzffh",
        "status": "identified",
        "body": "We are continuing to work with our underlying carrier for the service degradation affecting outbound SMS messages for a subset of users in the US region.\n\nWe will keep you informed with timely updates as progress is made.",
        "createdAt": "2026-11-12T03:24:30.604+00:00"
      },
      {
        "id": "update_statuspage_zoom_1mgtnfzf421k_29b8lsd4d92n",
        "status": "monitoring",
        "body": "The service degradation affecting outbound SMS messages for a subset of users in the US region has been successfully resolved by our underlying carrier.\n\nWe will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-11-12T04:04:11.053+00:00"
      },
      {
        "id": "update_statuspage_zoom_1mgtnfzf421k_g4gmr237zc5r",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-11-12T04:45:37.527+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}