{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-07T01:29:59.701Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_d877fy0zpl77",
    "slug": "zoom-service-degradation-affecting-giphy-in-zoom-chat-and-zoom-in-meeting-2026-06-02-fy0zpl77",
    "title": "Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.",
    "summary": "Service Degradation Affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-06-02T18:58:50+00:00",
    "updatedAt": "2026-06-05T02:48:45.126+00:00",
    "resolvedAt": "2026-06-05T02:44:54+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [
      {
        "slug": "zoom-team-chat",
        "name": "Zoom Team Chat"
      }
    ],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-giphy-in-zoom-chat-and-zoom-in-meeting-2026-06-02-fy0zpl77",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-giphy-in-zoom-chat-and-zoom-in-meeting-2026-06-02-fy0zpl77",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-10-07T01:25:02.577+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_6q1ywrcc8cn6",
        "status": "investigating",
        "body": "We are currently investigating a service degradation with Giphy.\n\nUsers may be unable to search or send GIFs In Zoom Chat and Zoom In-Meeting Chat.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-05-26T18:22:24.801+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_g28d76fsfsq8",
        "status": "identified",
        "body": "We have successfully identified the root cause affecting Giphy In Zoom Chat and Zoom In-Meeting Chat.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-26T18:25:34.311+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_b6bmrnt9zz49",
        "status": "identified",
        "body": "Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat.\n\nWe will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-26T23:08:13.319+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_xsw9d94m358y",
        "status": "identified",
        "body": "Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom chat and Zoom in-meeting chat.\n\nWe will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-27T02:06:11.422+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_3w62d1mwg7b4",
        "status": "identified",
        "body": "We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. \n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-27T03:29:03.702+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_prt2m9jcsg8b",
        "status": "identified",
        "body": "Our team continues to work on the resolution for the service degradation affecting Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts.\n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-27T05:38:46.978+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_5mpfrxwpjq88",
        "status": "identified",
        "body": "We are still investigating issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. Users may be unable to search or send GIFs. Some users may also experience re-login prompts. \n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-27T09:42:30.677+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_tt05gh0rrsc1",
        "status": "monitoring",
        "body": "The issue affecting Giphy in Zoom Chat and Zoom In-Meeting Chat has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-05-27T13:08:49.227+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_xmn5p7z6rz2v",
        "status": "identified",
        "body": "We are still investigating the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat. \nUsers may be unable to search or send GIFs. \nSome users may also experience re-login prompts. \n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-27T16:50:30.73+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_yr6pbmcyfv3z",
        "status": "identified",
        "body": "We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat.  Users may be unable to search or send GIFs. Some users may also experience re-login prompts. \n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-27T23:38:25.054+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_r3783lnqz6c0",
        "status": "identified",
        "body": "We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat.  Users may be unable to search or send GIFs. Some users may also experience re-login prompts. \n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-28T11:39:04.973+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_5wrykcj3x9zs",
        "status": "identified",
        "body": "We continue to investigate the issue with Giphy in Zoom Chat and Zoom In-Meeting Chat.  Users may be unable to search or send GIFs. Some users may also experience re-login prompts. \n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-28T23:30:02.517+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_ctnmxb0jpd5v",
        "status": "identified",
        "body": "We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. \n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-29T01:13:50.661+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_nx1cmmh4y0gq",
        "status": "identified",
        "body": "We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions starting today through this weekend. \n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-29T16:00:04.827+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_m87mblz8h55t",
        "status": "identified",
        "body": "We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. \n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-30T04:00:07.019+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_w9hy7051jr53",
        "status": "identified",
        "body": "We have narrowed down the GIF issue to Zoom client versions 7.0.0 – 7.0.4. We will begin re-enabling the GIF feature on unaffected client versions through this weekend. \n\nWe will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-30T16:00:16.264+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_44sr7n40xg4t",
        "status": "identified",
        "body": "GIFs have been re-enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.\n\nThank you for your patience.",
        "createdAt": "2026-05-31T02:35:42.266+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_qvtj0kk9th4w",
        "status": "identified",
        "body": "GIFs remains enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). We will provide updates as more information becomes available.",
        "createdAt": "2026-06-01T02:44:37.619+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_w4k3p6qr839f",
        "status": "monitoring",
        "body": "GIFs remain enabled for unaffected clients (versions below 7.0.0 and above 7.0.4). Users may need to re-login to use GIFs. We will provide updates as more information becomes available.",
        "createdAt": "2026-06-01T14:04:56.378+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_gk2bsp85n4j4",
        "status": "monitoring",
        "body": "GIFs are re-enabled for clients on versions below 7.0.0 and above 7.0.4, but users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) can upgrade to 7.0.5 to send GIFs.",
        "createdAt": "2026-06-02T18:58:50.438+00:00"
      },
      {
        "id": "update_statuspage_zoom_d877fy0zpl77_vpsfpz2r9c9j",
        "status": "resolved",
        "body": "This incident has been resolved and GIF functionality has been restored for client versions below 7.0.0 and above 7.0.4. Users may need to re-login to send GIFs. Users on affected versions (7.0.0 – 7.0.4) should refer to the support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0086088",
        "createdAt": "2026-06-05T02:44:54.333+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}