{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-12T02:16:21.723Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_hp2nx7zbtcgl",
    "slug": "zoom-service-degradation-affecting-cx-analytics-2026-08-11",
    "title": "Service Degradation Affecting CX Analytics",
    "summary": "Service Degradation Affecting CX Analytics",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-11T18:00:52.157+00:00",
    "updatedAt": "2026-08-11T18:27:06.667+00:00",
    "resolvedAt": "2026-08-11T18:27:06.647+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-cx-analytics-2026-08-11",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-cx-analytics-2026-08-11",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-08-12T02:10:29.445+00:00",
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_hp2nx7zbtcgl_825qft6v277m",
        "status": "investigating",
        "body": "We are currently investigating a service degradation with CX Analytics.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-08-11T18:00:52.38+00:00"
      },
      {
        "id": "update_statuspage_zoom_hp2nx7zbtcgl_0q26h1gp47xj",
        "status": "identified",
        "body": "We have successfully identified the root cause affecting CX Analytics.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-08-11T18:01:38.833+00:00"
      },
      {
        "id": "update_statuspage_zoom_hp2nx7zbtcgl_gwvxtc0rwqfh",
        "status": "monitoring",
        "body": "The service degradation with CX Analytics that occurred from 15:05 UTC to 17:27 UTC has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-08-11T18:04:47.061+00:00"
      },
      {
        "id": "update_statuspage_zoom_hp2nx7zbtcgl_ffrpm6w6wzm8",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-08-11T18:27:06.647+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}