{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-05T20:14:59.531Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_gdbcf101njpy",
    "slug": "zoom-service-degradation-affecting-contact-center-analytics-dashboard-for-2026-08-05-f101njpy",
    "title": "Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.",
    "summary": "Service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region.",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-05T14:53:38.764+00:00",
    "updatedAt": "2026-08-05T15:52:55.414+00:00",
    "resolvedAt": "2026-08-05T15:52:55.4+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-contact-center-analytics-dashboard-for-2026-08-05-f101njpy",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-contact-center-analytics-dashboard-for-2026-08-05-f101njpy",
      "providerHtml": "/providers/zoom"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-08-05T20:11:07.016+00:00",
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_gdbcf101njpy_d5yrjxkgcmkl",
        "status": "investigating",
        "body": "We are currently investigating a service degradation affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. \n\nOur team is actively working on the resolution and we will keep you informed with timely updates as progress is made.\n\nThank you for your patience.",
        "createdAt": "2026-08-05T14:53:38.893+00:00"
      },
      {
        "id": "update_statuspage_zoom_gdbcf101njpy_9qtbz51r06rc",
        "status": "identified",
        "body": "We have successfully identified the root cause affecting Contact Center Analytics Dashboard for Voice Engagements in US Region. \n \nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.\n\nThank you for your patience.",
        "createdAt": "2026-08-05T15:15:43.826+00:00"
      },
      {
        "id": "update_statuspage_zoom_gdbcf101njpy_ggt7hpfz8xlv",
        "status": "monitoring",
        "body": "The issue affecting Contact Center Analytics Dashboard for Voice Engagements in US Region has been successfully resolved. \n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-08-05T15:41:54.508+00:00"
      },
      {
        "id": "update_statuspage_zoom_gdbcf101njpy_h0fc8svy9s75",
        "status": "resolved",
        "body": "This incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-08-05T15:52:55.4+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}