{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-18T22:20:35.201Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_y24dg8n9t96s",
    "slug": "zoom-service-degradation-affecting-audio-quality-of-zoom-revenue-accelerator-2026-07-18-g8n9t96s",
    "title": "Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan Region",
    "summary": "Service Degradation Affecting Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in Japan Region",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-18T14:17:57+00:00",
    "updatedAt": "2026-07-18T20:02:48.162+00:00",
    "resolvedAt": "2026-07-18T19:56:12+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-service-degradation-affecting-audio-quality-of-zoom-revenue-accelerator-2026-07-18-g8n9t96s",
      "api": "/api/v1/incidents/zoom-service-degradation-affecting-audio-quality-of-zoom-revenue-accelerator-2026-07-18-g8n9t96s",
      "providerHtml": "/providers/zoom"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-07-18T22:15:02.202+00:00",
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_y24dg8n9t96s_c47l4yq6mgdd",
        "status": "investigating",
        "body": "We are currently investigating a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-07-18T14:17:57.681+00:00"
      },
      {
        "id": "update_statuspage_zoom_y24dg8n9t96s_7h9mk43879qm",
        "status": "investigating",
        "body": "We are continuing to investigate a service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-07-18T16:18:06.194+00:00"
      },
      {
        "id": "update_statuspage_zoom_y24dg8n9t96s_b5dh3t09k3k4",
        "status": "identified",
        "body": "We have successfully identified the service degradation affecting audio quality of outbound calls of Zoom Revenue Accelerator's auto-dialer in Japan region.\n\nOur team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-07-18T18:15:38.686+00:00"
      },
      {
        "id": "update_statuspage_zoom_y24dg8n9t96s_2z6d5vj2x2pj",
        "status": "resolved",
        "body": "The service degradation affecting the Audio Quality of Outbound Calls of Zoom Revenue Accelerator's Auto-Dialer in the Japan Region has been successfully resolved. \n\nUsers may need to reload their browser page or refresh their client app. \n\nThis incident has been resolved, and the affected services have been restored.",
        "createdAt": "2026-07-18T19:56:12.112+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}