{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-03T23:24:51.163Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_jzmg28568r94",
    "slug": "zoom-service-degradation-affected-incoming-and-outgoing-calls-of-zoom-2026-10-01-28568r94",
    "title": "Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events",
    "summary": "Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-01T16:08:55+00:00",
    "updatedAt": "2026-10-01T17:53:34.898+00:00",
    "resolvedAt": "2026-10-01T17:53:34.72+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [
      {
        "slug": "zoom-meetings",
        "name": "Zoom Meetings"
      }
    ],
    "links": {
      "html": "/incidents/zoom-service-degradation-affected-incoming-and-outgoing-calls-of-zoom-2026-10-01-28568r94",
      "api": "/api/v1/incidents/zoom-service-degradation-affected-incoming-and-outgoing-calls-of-zoom-2026-10-01-28568r94",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported this event with no impact level.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-10-03T23:20:08.867+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_jzmg28568r94_9k4j79srlm17",
        "status": "monitoring",
        "body": "On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.\n\nThis incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-10-01T16:08:55.656+00:00"
      },
      {
        "id": "update_statuspage_zoom_jzmg28568r94_k2thtywtfc2t",
        "status": "monitoring",
        "body": "On 10/01/2026, Between 15:33 UTC to 15:37 UTC, a subset of users may have experienced service degradation affected incoming and outgoing calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events.\n\nThis incident has been resolved and the affected services have been restored.",
        "createdAt": "2026-10-01T16:49:42.822+00:00"
      },
      {
        "id": "update_statuspage_zoom_jzmg28568r94_fq2mh095s31r",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-10-01T17:53:34.72+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}