{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-05T07:16:17.557Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_7f58bvr9wy6l",
    "slug": "zoom-intermittent-issue-affecting-mms-inbound-and-outbound-service-with-zoom-2026-05-18-bvr9wy6l",
    "title": "Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.",
    "summary": "Intermittent Issue Affecting MMS Inbound and Outbound Service with Zoom Phone and Zoom Contact Center in United States and Canada Regions.",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-05-19T04:03:58+00:00",
    "updatedAt": "2026-05-22T23:27:39.627+00:00",
    "resolvedAt": "2026-05-22T23:27:39.609+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-intermittent-issue-affecting-mms-inbound-and-outbound-service-with-zoom-2026-05-18-bvr9wy6l",
      "api": "/api/v1/incidents/zoom-intermittent-issue-affecting-mms-inbound-and-outbound-service-with-zoom-2026-05-18-bvr9wy6l",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-10-05T07:15:01.519+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_v6w0y6vp8nf1",
        "status": "investigating",
        "body": "We are currently investigating an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.\n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-05-19T03:56:48.874+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_wy78k5vkk1mt",
        "status": "identified",
        "body": "We have successfully identified the root cause of an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.\n\nThis incident will impact only AT&T and Verizon subscribers. Our team is actively working with the vendor on a resolution, and we will keep you informed with timely updates as progress is made.\n\nThank you for your patience.",
        "createdAt": "2026-05-19T04:03:58.274+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_h8mmj9vjy6ww",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. \n\nWe will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-19T06:03:21.56+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_mdlyp7ppfndv",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. \n\nWe will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-19T08:05:22.492+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_2vg617fkh8xf",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. \n\nWe will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-19T12:07:13.101+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_q079h6xrx9xw",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions. \n\nWe will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-05-20T01:37:15.676+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_73jqjhfmppm2",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.\n\nWe will keep you informed with timely updates as progress is made.\n\nThank you for your patience.",
        "createdAt": "2026-05-20T05:31:32.851+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_hk1wpvzdtk0w",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.\n\nWe will keep you informed with timely updates as progress is made.\n\nThank you for your patience.",
        "createdAt": "2026-05-20T11:32:23.651+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_g8sg87yw3f6v",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.\n\nWe will keep you informed with timely updates as progress is made.\n\nThank you for your patience.",
        "createdAt": "2026-05-20T17:33:18.08+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_lppyv551knkl",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.\n\nWe will keep you informed with timely updates as progress is made.\n\nThank you for your patience.",
        "createdAt": "2026-05-21T00:01:05.007+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_3rcl3c160l35",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.\n\nWe will keep you informed with timely updates as progress is made.\n\nThank you for your patience.",
        "createdAt": "2026-05-21T06:05:23.108+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_pg4cfhxvfjwg",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.\n\nWe will keep you informed with timely updates as progress is made.\n\nThank you for your patience.",
        "createdAt": "2026-05-21T18:00:02.451+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_4j4mv1cn8tp6",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.\n\nWe will keep you informed with timely updates as progress is made.",
        "createdAt": "2026-05-22T06:07:30.687+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_bygkdgmsqqx1",
        "status": "identified",
        "body": "Our team continues to work with the vendor on a resolution for an intermittent service degradation affecting inbound and outbound MMS delivery with Zoom Phone and Zoom Contact Center in United States and Canada regions.",
        "createdAt": "2026-05-22T22:19:49.778+00:00"
      },
      {
        "id": "update_statuspage_zoom_7f58bvr9wy6l_lfcq9ldjy5fb",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-05-22T23:27:39.609+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}