{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-05T04:12:44.057Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_xt41k7sy4s2m",
    "slug": "zoom-incorrect-offline-status-display-for-zoom-rooms-scheduling-displays-2026-06-15",
    "title": "Incorrect offline status display for Zoom Rooms Scheduling Displays",
    "summary": "Incorrect offline status display for Zoom Rooms Scheduling Displays",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-06-15T17:05:19.232+00:00",
    "updatedAt": "2026-06-16T01:04:58.512+00:00",
    "resolvedAt": "2026-06-16T01:04:58.496+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-incorrect-offline-status-display-for-zoom-rooms-scheduling-displays-2026-06-15",
      "api": "/api/v1/incidents/zoom-incorrect-offline-status-display-for-zoom-rooms-scheduling-displays-2026-06-15",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-10-05T04:05:01.363+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_xt41k7sy4s2m_tt6ct0lv2lrg",
        "status": "investigating",
        "body": "We are investigating an issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational.\n\nThis issue is limited to the status displayed in the Dashboard and does not impact the functionality of the affected scheduling displays. \n\nAs a workaround, users may perform a physical reboot of the affected scheduling display device to restore the correct status in the Dashboard.\n\nOur team is actively working to identify the impact and root cause and will provide further updates as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-06-15T17:05:19.389+00:00"
      },
      {
        "id": "update_statuspage_zoom_xt41k7sy4s2m_z2wzmfpm50qx",
        "status": "investigating",
        "body": "Our team is actively working to identify the impact and root cause and will provide further updates as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-06-15T18:10:33.363+00:00"
      },
      {
        "id": "update_statuspage_zoom_xt41k7sy4s2m_nmg2ss4bxmpq",
        "status": "investigating",
        "body": "Our team is actively working to identify the impact and root cause.  We will provide further updates as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-06-15T19:11:36.58+00:00"
      },
      {
        "id": "update_statuspage_zoom_xt41k7sy4s2m_ftf8w6qz816b",
        "status": "identified",
        "body": "We have identified the root cause where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. \n\nOur team is actively working on a resolution and we will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-06-15T22:41:30.107+00:00"
      },
      {
        "id": "update_statuspage_zoom_xt41k7sy4s2m_7jr34kmc45st",
        "status": "identified",
        "body": "Our team continues to work on the resolution where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational. \n\nWe will keep you informed with timely updates as progress is made. \n\nThank you for your patience.",
        "createdAt": "2026-06-16T00:03:11.852+00:00"
      },
      {
        "id": "update_statuspage_zoom_xt41k7sy4s2m_5f6hcbg24pms",
        "status": "monitoring",
        "body": "The issue where some Zoom Rooms Scheduling Displays may incorrectly appear as offline in the Zoom Dashboard, despite the devices remaining online and operational has been successfully resolved.\n\nOur team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-06-16T00:54:06.871+00:00"
      },
      {
        "id": "update_statuspage_zoom_xt41k7sy4s2m_vt0gpc5wpvrr",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-06-16T01:04:58.496+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}