{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-05T04:12:48.059Z"
  },
  "data": {
    "id": "incident_statuspage_zoom_7dkqvzqsy64j",
    "slug": "zoom-a-subset-of-users-experiencing-issues-with-inbound-and-outbound-calls-2026-06-08-vzqsy64j",
    "title": "A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region",
    "summary": "A Subset of users experiencing Issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-06-08T08:06:40.782+00:00",
    "updatedAt": "2026-06-08T08:55:38.656+00:00",
    "resolvedAt": "2026-06-08T08:55:38.625+00:00",
    "provider": {
      "slug": "zoom",
      "name": "Zoom"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zoom-a-subset-of-users-experiencing-issues-with-inbound-and-outbound-calls-2026-06-08-vzqsy64j",
      "api": "/api/v1/incidents/zoom-a-subset-of-users-experiencing-issues-with-inbound-and-outbound-calls-2026-06-08-vzqsy64j",
      "providerHtml": "/providers/zoom",
      "alerts": "https://outagedeck.com/account?stack=zoom&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zoom reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zoom_status",
      "kind": "official_api",
      "name": "Zoom Status",
      "checkedAt": "2026-10-05T04:05:01.363+00:00",
      "stale": false,
      "officialUrl": "https://www.zoomstatus.com",
      "statusPageUrl": "https://www.zoomstatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_zoom_7dkqvzqsy64j_2v42j9ljnbyr",
        "status": "investigating",
        "body": "We are currently investigating an issue related to our carrier which is affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. \n\nOur team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.\n\nWe appreciate your patience as we work to resolve this issue.",
        "createdAt": "2026-06-08T08:06:40.924+00:00"
      },
      {
        "id": "update_statuspage_zoom_7dkqvzqsy64j_vtb205p2nd8y",
        "status": "identified",
        "body": "We have identified the root cause affecting Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region.\n\nWe are working with our carrier partner on a resolution, and we will keep you informed with timely updates as progress is made.\n\nThank you for your patience.",
        "createdAt": "2026-06-08T08:28:23.43+00:00"
      },
      {
        "id": "update_statuspage_zoom_7dkqvzqsy64j_03812q3619h6",
        "status": "monitoring",
        "body": "Our carrier partner has resolved the issue where a subset of users experiencing issues with Inbound and Outbound Calls for Zoom Phone and Zoom Contact Center in Singapore region. Our team will continue to monitor the situation closely and keep you informed of any further developments.",
        "createdAt": "2026-06-08T08:41:59.559+00:00"
      },
      {
        "id": "update_statuspage_zoom_7dkqvzqsy64j_9w036fpnbclf",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-06-08T08:55:38.625+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}