{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-22T17:07:29.381Z"
  },
  "data": {
    "id": "incident_statuspage_zapier_01M0HV3V4P98D60N2VTYC1MC3F",
    "slug": "zapier-salesforce-integration-trigger-and-connection-disruptions-2026-08-21",
    "title": "Salesforce integration - trigger and connection disruptions",
    "summary": "Salesforce integration - trigger and connection disruptions",
    "status": "investigating",
    "severity": "minor",
    "startedAt": "2026-08-21T09:40:58+00:00",
    "updatedAt": "2026-08-21T10:49:55+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "zapier",
      "name": "Zapier"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zapier-salesforce-integration-trigger-and-connection-disruptions-2026-08-21",
      "api": "/api/v1/incidents/zapier-salesforce-integration-trigger-and-connection-disruptions-2026-08-21",
      "providerHtml": "/providers/zapier",
      "alerts": "https://outagedeck.com/account?stack=zapier&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zapier reported a none event for the affected tracked services.",
    "source": {
      "id": "source_zapier_status",
      "kind": "official_api",
      "name": "Zapier Status",
      "checkedAt": "2026-08-22T17:00:24.982+00:00",
      "officialUrl": "https://status.zapier.com/",
      "statusPageUrl": "https://status.zapier.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_zapier_01M0HV3V4P98D60N2VTYC1MC3F_01M0HV3V4PSN3Y9PSMFJHH1R74",
        "status": "investigating",
        "body": "We’re investigating an issue affecting Salesforce integrations in Zapier. Some customers may see Salesforce connections disconnect, trigger authentication failures, or Zaps held while we investigate.\nZap Runs that use Salesforce triggers may be delayed or fail to fire until connections are restored. Other Zap steps and non-Salesforce workflows are not broadly affected based on what we know so far.\nWe’re actively investigating and will provide another update within 60 minutes.\nIf you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")",
        "createdAt": "2026-08-21T09:40:58+00:00"
      },
      {
        "id": "update_statuspage_zapier_01M0HV3V4P98D60N2VTYC1MC3F_01M0HZ23J6DYSJ6YZXT8GWMHVG",
        "status": "investigating",
        "body": "We are continuing to investigate an issue affecting Salesforce integrations in Zapier. Some Salesforce connections were invalidated and may show as expired or disconnected in My Apps.\n\nHow to tell if you’re affected\n• Go to My Apps: [https://zapier.com/app/connections](https://zapier.com/app/connections \"https://zapier.com/app/connections\")\n• If your Salesforce connection shows as expired or disconnected, you’re affected\n• Zaps that use that Salesforce connection as a trigger (especially polling triggers) may stop firing while the connection is expired\n• You may also see held Zap runs or trigger authentication failures in Zap History\n\nWhat to do\nReconnect the affected Salesforce connection from My Apps. Use a Salesforce user that has permission to authorize the connection in your org.\n\nOnce reconnected, polling triggers should resume on their normal schedule. Held or missed runs should begin processing again after the connection is healthy.\n\nOther impact\nZap steps that do not use the affected Salesforce connection, and workflows outside Salesforce, are not broadly affected based on what we know so far.\n\nWhat we’re doing\nRe-authentication has restored service for customers who have the required Salesforce permissions. We have not deployed a platform-wide fix yet. We are investigating why these connections were invalidated and coordinating with Salesforce. We will provide another update within 60 minutes.\n\nIf you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")",
        "createdAt": "2026-08-21T10:49:55+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}