{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-17T20:00:54.396Z"
  },
  "data": {
    "id": "incident_statuspage_zapier_01KXDTY2EN8G3W348YXM3MN6Y9",
    "slug": "zapier-elevated-authentication-errors-401s-impacting-multiple-products-2026-07-13",
    "title": "Elevated authentication errors (401s) impacting multiple products",
    "summary": "Elevated authentication errors (401s) impacting multiple products",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-13T13:33:45+00:00",
    "updatedAt": "2026-07-13T17:38:28+00:00",
    "resolvedAt": "2026-07-13T17:38:28+00:00",
    "provider": {
      "slug": "zapier",
      "name": "Zapier"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zapier-elevated-authentication-errors-401s-impacting-multiple-products-2026-07-13",
      "api": "/api/v1/incidents/zapier-elevated-authentication-errors-401s-impacting-multiple-products-2026-07-13",
      "providerHtml": "/providers/zapier"
    },
    "impactSummary": "Zapier reported a none event for the affected tracked services.",
    "source": {
      "id": "source_zapier_status",
      "kind": "official_api",
      "name": "Zapier Status",
      "checkedAt": "2026-07-17T18:36:23.354+00:00",
      "officialUrl": "https://status.zapier.com/",
      "statusPageUrl": "https://status.zapier.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_zapier_01KXDTY2EN8G3W348YXM3MN6Y9_01KXDTY2EN6WT5KW76M0X5V571",
        "status": "investigating",
        "body": "We are investigating an issue causing elevated authentication failures (401s) across multiple Zapier products and services.\n\nOur engineering team is actively investigating, and we will provide another update as we learn more.\n\nIf you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")",
        "createdAt": "2026-07-13T13:33:45+00:00"
      },
      {
        "id": "update_statuspage_zapier_01KXDTY2EN8G3W348YXM3MN6Y9_01KXDXQAPNX6CQV13GWSB0SJDM",
        "status": "monitoring",
        "body": "We applied a fix and are seeing authentication failures and related errors return to normal across affected Zapier products and services.\n\nWe are continuing to monitor closely to ensure the recovery is sustained.\n\nIf you need help, contact Support: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")",
        "createdAt": "2026-07-13T14:22:30+00:00"
      },
      {
        "id": "update_statuspage_zapier_01KXDTY2EN8G3W348YXM3MN6Y9_01KXE8Y59K1SQ03ZMB32EEH3CR",
        "status": "resolved",
        "body": "This incident has been resolved.\n\nBetween approximately 8:00 AM and 9:15 AM CDT (13:00–14:15 UTC), customers may have experienced errors or degraded functionality across multiple Zapier products, including: **AI by Zapier**, **Agents**, **Chatbots**, **Forms**, **Interfaces**, **Tables**, **account management**, and **Zap runs** and related automation processing.\n\nThe underlying issue has been fixed, systems are operating normally, and affected Zap runs and webhook events have been replayed.\n\nIf you’re still seeing issues, try **refreshing the page**, **logging out and back in**, or **retrying any failed actions or workflow runs**.\n\nIf you have any questions, or are running into any other issues, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThanks again for your patience while we were working on resolving that.",
        "createdAt": "2026-07-13T17:38:28+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}