{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T04:26:13.739Z"
  },
  "data": {
    "id": "incident_statuspage_zapier_01KVDVGPVFJPXG6C2YTA2XFZSM",
    "slug": "zapier-delayed-processing-for-webhook-based-triggers-2026-06-18",
    "title": "Delayed processing for webhook-based triggers",
    "summary": "Delayed processing for webhook-based triggers",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-18T17:12:32+00:00",
    "updatedAt": "2026-06-18T18:12:55+00:00",
    "resolvedAt": "2026-06-18T18:12:55+00:00",
    "provider": {
      "slug": "zapier",
      "name": "Zapier"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zapier-delayed-processing-for-webhook-based-triggers-2026-06-18",
      "api": "/api/v1/incidents/zapier-delayed-processing-for-webhook-based-triggers-2026-06-18",
      "providerHtml": "/providers/zapier"
    },
    "impactSummary": "Zapier reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_zapier_status",
      "kind": "official_api",
      "name": "Zapier Status",
      "checkedAt": "2026-07-13T04:20:17.653+00:00",
      "officialUrl": "https://status.zapier.com/",
      "statusPageUrl": "https://status.zapier.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_zapier_01KVDVGPVFJPXG6C2YTA2XFZSM_01KVDVGPVFG5DHCM10ZYPEWFSN",
        "status": "investigating",
        "body": "We are currently investigating an issue causing delays in the processing of webhook-based triggers. As a result, some Zaps that rely on trigger events may run later than usual. This may affect trigger events across a range of apps.\n\nNo trigger data is being lost — affected events are delayed, not dropped, and will be processed once the system catches up. Our team is actively investigating and working to restore normal processing times.\n\nIf you have any questions, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.",
        "createdAt": "2026-06-18T17:12:32+00:00"
      },
      {
        "id": "update_statuspage_zapier_01KVDVGPVFJPXG6C2YTA2XFZSM_01KVDVZ4V71X3MAX4K7D5QQJT6",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results. We increased processing capacity to clear the backlog of delayed webhook-based trigger events, and trigger processing has returned to normal.\n\nNo trigger data was lost during the incident — affected events were delayed rather than dropped, and the backlog has now cleared. Our team is continuing to monitor processing times closely to ensure they remain stable.\n\nIf you have any questions, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThank you for your patience.",
        "createdAt": "2026-06-18T17:20:26+00:00"
      },
      {
        "id": "update_statuspage_zapier_01KVDVGPVFJPXG6C2YTA2XFZSM_01KVDYZ8NN9YXX06FDD9R7FHM8",
        "status": "resolved",
        "body": "This incident has been resolved. Earlier today, webhook-based triggers experienced processing delays when an unusually high volume of traffic from a third-party integration overwhelmed our shared trigger-processing system. As a result, trigger events across a range of apps were processed more slowly than usual, with delays peaking at around five minutes.\n\nWe increased our processing capacity to clear the backlog, and the third-party integration also applied mitigations on their end to reduce the excess traffic. Trigger processing has returned to normal and our systems are fully operational.\n\nNo trigger data was lost during the incident — affected events were delayed rather than dropped, and all delayed events have now been processed.\n\nIf you have any questions, or are running into any other issues, please reach out to our support team: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\")\n\nThanks again for your patience while we were working on resolving that.",
        "createdAt": "2026-06-18T18:12:55+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}