{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-03T02:43:54.834Z"
  },
  "data": {
    "id": "incident_statuspage_zapier_01M6EZC3ZN9Z07T4JMKYGNVC6P",
    "slug": "zapier-chat-with-sales-page-not-loading-2026-11-02",
    "title": "\"Chat with Sales\" page not loading",
    "summary": "\"Chat with Sales\" page not loading",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-11-02T20:31:51+00:00",
    "updatedAt": "2026-11-02T21:08:10+00:00",
    "resolvedAt": "2026-11-02T21:08:10+00:00",
    "provider": {
      "slug": "zapier",
      "name": "Zapier"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zapier-chat-with-sales-page-not-loading-2026-11-02",
      "api": "/api/v1/incidents/zapier-chat-with-sales-page-not-loading-2026-11-02",
      "providerHtml": "/providers/zapier",
      "alerts": "https://outagedeck.com/account?stack=zapier&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zapier reported this event with no impact level.",
    "source": {
      "id": "source_zapier_status",
      "kind": "official_api",
      "name": "Zapier Status",
      "checkedAt": "2026-11-03T02:40:10.885+00:00",
      "stale": false,
      "officialUrl": "https://status.zapier.com/",
      "statusPageUrl": "https://status.zapier.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_zapier_01M6EZC3ZN9Z07T4JMKYGNVC6P_01M6EZC3ZNFQ2MVC3YDF8CP0PF",
        "status": "investigating",
        "body": "We're investigating an issue where the Chat with Sales landing page (<https://zapier.com/l/chat-with-sales>) loads blank, preventing visitors from using the embedded sales chat.\n\nAs a workaround, The Contact Sales form (<https://zapier.com/l/contact-sales?demo_source=cs_nav_header>)  works and can be used for Sales inquiries.\n\nOur team is looking into the cause, and we'll share another update as soon as we have more information.\n\nIf you run into issues with both the form and chat and are unable to contact Sales, feel free to open a ticket with our support team at [zapier.com/app/get-help](http://zapier.com/app/get-help), and our Support team will route the request appropriately.",
        "createdAt": "2026-11-02T20:31:51+00:00"
      },
      {
        "id": "update_statuspage_zapier_01M6EZC3ZN9Z07T4JMKYGNVC6P_01M6F11MR2PN2KC52TESSEYVW2",
        "status": "monitoring",
        "body": "We have started pushing updates to the page and are now monitoring it to ensure the fix doesn't cause any unintended issues.\n\nWe'll give another update once we confirm the issue is resolved.",
        "createdAt": "2026-11-02T21:01:05+00:00"
      },
      {
        "id": "update_statuspage_zapier_01M6EZC3ZN9Z07T4JMKYGNVC6P_01M6F1EMFW45VD6WWAJWS0P5WP",
        "status": "resolved",
        "body": "We have tested the page post-fix and the issue is resolved. Users visiting the \"Chat with Sales\" page (<https://zapier.com/l/chat-with-sales>) should now be able to see the chat session.\n\nThis incident is now considered resolved.\n\nIf you don't see the chat, we recommend clearing your browser cache and cookies, then trying the page again. If you continue to have issues with the page, reach out to our support team at [zapier.com/app/get-help](http://zapier.com/app/get-help).",
        "createdAt": "2026-11-02T21:08:10+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}