{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-22T17:08:04.132Z"
  },
  "data": {
    "id": "incident_statuspage_zapier_01M0KBKKS2ZS262BZ6EE957HCJ",
    "slug": "zapier-404-error-when-trying-to-connect-or-reconnect-to-activecampaign-2026-08-21",
    "title": "403 errors when trying to connect or reconnect to ActiveCampaign",
    "summary": "403 errors when trying to connect or reconnect to ActiveCampaign",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-21T23:48:26+00:00",
    "updatedAt": "2026-08-22T02:19:23+00:00",
    "resolvedAt": "2026-08-22T02:19:23+00:00",
    "provider": {
      "slug": "zapier",
      "name": "Zapier"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/zapier-404-error-when-trying-to-connect-or-reconnect-to-activecampaign-2026-08-21",
      "api": "/api/v1/incidents/zapier-404-error-when-trying-to-connect-or-reconnect-to-activecampaign-2026-08-21",
      "providerHtml": "/providers/zapier",
      "alerts": "https://outagedeck.com/account?stack=zapier&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Zapier reported a none event for the affected tracked services.",
    "source": {
      "id": "source_zapier_status",
      "kind": "official_api",
      "name": "Zapier Status",
      "checkedAt": "2026-08-22T17:00:24.982+00:00",
      "officialUrl": "https://status.zapier.com/",
      "statusPageUrl": "https://status.zapier.com/"
    },
    "updates": [
      {
        "id": "update_statuspage_zapier_01M0KBKKS2ZS262BZ6EE957HCJ_01M0KBKKS2CS8B0QD0V6PAR0GP",
        "status": "investigating",
        "body": "We have reports that users who try to create new app connections or reconnect existing ones for ActiveCampaign receive a 403 error. This causes the connection to fail.\n\nOur Engineering team is looking into the issue and will follow up as soon as we learn more.\n\nIf you're unable to log in, please open a case with our Support team at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\") so we can continue to keep you up-to-date.",
        "createdAt": "2026-08-21T23:48:26+00:00"
      },
      {
        "id": "update_statuspage_zapier_01M0KBKKS2ZS262BZ6EE957HCJ_01M0KJ9X6RK8F6E5QH9WQ13V9N",
        "status": "monitoring",
        "body": "The issue with ActiveCampaign app connections returning a 403 error has been resolved. Authentication and integration are now functioning normally, and Zap runs using ActiveCampaign aren't impacted by this going forward.\n\nOur team is currently investigating which Zap runs were affected during the incident and will provide further updates as needed.\n\nThank you for your patience and we appreciate you bearing with us as we worked through this. If you continue to experience any issues, please reach out to our Support team at [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\").",
        "createdAt": "2026-08-22T01:45:28+00:00"
      },
      {
        "id": "update_statuspage_zapier_01M0KBKKS2ZS262BZ6EE957HCJ_01M0KM8049PT70WY45EZP1XT9A",
        "status": "resolved",
        "body": "The issue with ActiveCampaign app connections and runs returning a 403 error has been fully resolved. Authentication and integration are functioning normally again.\n\nImpacted runs during the incident period have been replayed successfully.\n\nIf you're experiencing any issues, please reach out to our Support team through this link: [https://zapier.com/app/get-help](https://zapier.com/app/get-help \"https://zapier.com/app/get-help\").",
        "createdAt": "2026-08-22T02:19:23+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}