{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-14T06:21:53.267Z"
  },
  "data": {
    "id": "incident_statuspage_yotpo_p12x9j7sl0ww",
    "slug": "yotpo-degradation-in-points-and-redemption-reminder-alerts-2026-06-29",
    "title": "Degradation in points and redemption reminder alerts",
    "summary": "Degradation in points and redemption reminder alerts",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-06-29T09:34:48.406+00:00",
    "updatedAt": "2026-06-30T16:26:25.179+00:00",
    "resolvedAt": "2026-06-30T16:26:25.162+00:00",
    "provider": {
      "slug": "yotpo",
      "name": "Yotpo"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/yotpo-degradation-in-points-and-redemption-reminder-alerts-2026-06-29",
      "api": "/api/v1/incidents/yotpo-degradation-in-points-and-redemption-reminder-alerts-2026-06-29",
      "providerHtml": "/providers/yotpo",
      "alerts": "https://outagedeck.com/account?stack=yotpo&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Yotpo reported a major event for the affected tracked services.",
    "source": {
      "id": "source_yotpo_status",
      "kind": "official_api",
      "name": "Yotpo Status",
      "checkedAt": "2026-08-14T06:15:06.055+00:00",
      "officialUrl": "https://status.yotpo.com",
      "statusPageUrl": "https://status.yotpo.com"
    },
    "updates": [
      {
        "id": "update_statuspage_yotpo_p12x9j7sl0ww_lzjvyfmz3yj9",
        "status": "investigating",
        "body": "We have identified degraded performance affecting Loyalty Points Reminder and Loyalty Redemption Reminder emails and events since 26 June 2026.\n\nSome merchants using external ESPs (including Klaviyo) may not be receiving these reminder events as expected. Our R&D team is actively investigating, and we will post updates here as more information becomes available.",
        "createdAt": "2026-06-29T09:34:48.515+00:00"
      },
      {
        "id": "update_statuspage_yotpo_p12x9j7sl0ww_hh7p71qtgytk",
        "status": "monitoring",
        "body": "A fix has been implemented, and we are now monitoring the next batch of events as they are processed.\n\nIf the issue is resolved, we will start working on the backfill process for the affected events.\n\nWe will provide another update as soon as we have more information.",
        "createdAt": "2026-06-29T16:47:55.94+00:00"
      },
      {
        "id": "update_statuspage_yotpo_p12x9j7sl0ww_z67g0h8tnzkg",
        "status": "resolved",
        "body": "The issue was resolved yesterday, and we have confirmed that the fix is working as expected.\n\nToday, June 30, we retriggered all events that were missed and affected by the incident.\n\nIf you have any questions, please contact our Support team via chat.",
        "createdAt": "2026-06-30T16:26:25.162+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}