{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-02T19:01:00.737Z"
  },
  "data": {
    "id": "incident_statuspage_xero_df6t9zgr1szs",
    "slug": "xero-globall-xero-customers-are-experiencing-issues-across-xero-2026-10-28",
    "title": "Global: Xero - customers are experiencing issues across Xero",
    "summary": "Global: Xero - customers are experiencing issues across Xero",
    "status": "resolved",
    "stale": false,
    "severity": "critical",
    "startedAt": "2026-10-28T09:33:37.533+00:00",
    "updatedAt": "2026-10-28T10:34:25.362+00:00",
    "resolvedAt": "2026-10-28T10:34:25.339+00:00",
    "provider": {
      "slug": "xero",
      "name": "Xero"
    },
    "affectedServices": [
      {
        "slug": "xero-platform",
        "name": "Platform & Settings"
      }
    ],
    "links": {
      "html": "/incidents/xero-globall-xero-customers-are-experiencing-issues-across-xero-2026-10-28",
      "api": "/api/v1/incidents/xero-globall-xero-customers-are-experiencing-issues-across-xero-2026-10-28",
      "providerHtml": "/providers/xero",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Xero reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_xero_status",
      "kind": "official_api",
      "name": "Xero Status",
      "checkedAt": "2026-11-02T19:00:13.205+00:00",
      "stale": false,
      "officialUrl": "https://status.xero.com",
      "statusPageUrl": "https://status.xero.com"
    },
    "updates": [
      {
        "id": "update_statuspage_xero_df6t9zgr1szs_0953dn7c7kz9",
        "status": "identified",
        "body": "We're aware that customers are experiencing errors across Xero after logging in. We have identified the cause of the issue and are implementing a fix. \nThis is our top priority and we will update you as soon as we can.",
        "createdAt": "2026-10-28T09:33:37.637+00:00"
      },
      {
        "id": "update_statuspage_xero_df6t9zgr1szs_0d0fb92ywzrx",
        "status": "monitoring",
        "body": "Our team has implemented a fix and we are currently monitoring the results.",
        "createdAt": "2026-10-28T09:58:51.554+00:00"
      },
      {
        "id": "update_statuspage_xero_df6t9zgr1szs_8j6gf2kcbk3m",
        "status": "resolved",
        "body": "Our team has resolved the issue impacting our customers trying to navigate in Xero and seeing errors. We apologise for any inconvenience this has caused. \n\nA product release caused one of Xero's dependencies to become unavailable, and our team worked to restore service.",
        "createdAt": "2026-10-28T10:34:25.339+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}