{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:11:31.766Z"
  },
  "data": {
    "id": "incident_statuspage_xero_mgd74kfb86gc",
    "slug": "xero-global-xpm-some-customers-are-experiencing-errors-or-slowness-when-2026-05-20-4kfb86gc",
    "title": "Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero",
    "summary": "Global: XPM - Some customers are experiencing errors or slowness when accessing client lists in Xero",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-20T01:46:49.709+00:00",
    "updatedAt": "2026-05-20T01:54:18.81+00:00",
    "resolvedAt": "2026-05-20T01:54:18.794+00:00",
    "provider": {
      "slug": "xero",
      "name": "Xero"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/xero-global-xpm-some-customers-are-experiencing-errors-or-slowness-when-2026-05-20-4kfb86gc",
      "api": "/api/v1/incidents/xero-global-xpm-some-customers-are-experiencing-errors-or-slowness-when-2026-05-20-4kfb86gc",
      "providerHtml": "/providers/xero",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Xero reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_xero_status",
      "kind": "official_api",
      "name": "Xero Status",
      "checkedAt": "2026-08-13T04:05:04.985+00:00",
      "officialUrl": "https://status.xero.com",
      "statusPageUrl": "https://status.xero.com"
    },
    "updates": [
      {
        "id": "update_statuspage_xero_mgd74kfb86gc_5dzvx06204l9",
        "status": "investigating",
        "body": "We are aware some customers are experiencing errors or slowness when accessing client lists in Xero. Our team is investigating this with urgency.",
        "createdAt": "2026-05-20T01:46:49.8+00:00"
      },
      {
        "id": "update_statuspage_xero_mgd74kfb86gc_pmzzyx137sn0",
        "status": "monitoring",
        "body": "Our team has implemented a fix and we are currently monitoring the results.",
        "createdAt": "2026-05-20T01:49:34.539+00:00"
      },
      {
        "id": "update_statuspage_xero_mgd74kfb86gc_vcnq82h2w5l9",
        "status": "resolved",
        "body": "Our team has resolved the issue impacting customers trying to access client lists and client insights in Xero. We apologise for any inconvenience this has caused. \n\nWithin 24 hours we’ll update this page with a brief summary",
        "createdAt": "2026-05-20T01:54:18.794+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}