{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-13T04:11:49.705Z"
  },
  "data": {
    "id": "incident_statuspage_xero_gvkcwlnvp1sd",
    "slug": "xero-global-xero-some-customers-may-be-experiencing-issues-in-xero-2026-07-24",
    "title": "Global: Xero - some customers may be experiencing issues in Xero",
    "summary": "Global: Xero - some customers may be experiencing issues in Xero",
    "status": "resolved",
    "severity": "major",
    "startedAt": "2026-07-24T01:59:47+00:00",
    "updatedAt": "2026-07-24T03:02:59.05+00:00",
    "resolvedAt": "2026-07-24T03:02:59.032+00:00",
    "provider": {
      "slug": "xero",
      "name": "Xero"
    },
    "affectedServices": [
      {
        "slug": "xero-platform",
        "name": "Platform & Settings"
      }
    ],
    "links": {
      "html": "/incidents/xero-global-xero-some-customers-may-be-experiencing-issues-in-xero-2026-07-24",
      "api": "/api/v1/incidents/xero-global-xero-some-customers-may-be-experiencing-issues-in-xero-2026-07-24",
      "providerHtml": "/providers/xero",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Xero reported a major event for the affected tracked services.",
    "source": {
      "id": "source_xero_status",
      "kind": "official_api",
      "name": "Xero Status",
      "checkedAt": "2026-08-13T04:05:04.985+00:00",
      "officialUrl": "https://status.xero.com",
      "statusPageUrl": "https://status.xero.com"
    },
    "updates": [
      {
        "id": "update_statuspage_xero_gvkcwlnvp1sd_mvb9604zpjm5",
        "status": "identified",
        "body": "We are aware some customers trying to access Xero are experiencing slowness or errors. Our team is investigating this with urgency",
        "createdAt": "2026-07-24T01:59:47.724+00:00"
      },
      {
        "id": "update_statuspage_xero_gvkcwlnvp1sd_wtfgxtnk6pjr",
        "status": "monitoring",
        "body": "Our team has implemented a fix and we are currently monitoring the results.",
        "createdAt": "2026-07-24T02:34:31.585+00:00"
      },
      {
        "id": "update_statuspage_xero_gvkcwlnvp1sd_x0hvhnmyn62k",
        "status": "resolved",
        "body": "Our team has resolved the issue impacting customers trying to navigate and use Xero. We apologise for any inconvenience this has caused. \n\nA product release caused some features in Xero to become unavailable, and a rollback has restored service.",
        "createdAt": "2026-07-24T03:02:59.032+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}