{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-15T08:01:39.412Z"
  },
  "data": {
    "id": "incident_statuspage_xero_jpk8g5rrntrl",
    "slug": "xero-global-subscriptions-some-customers-are-unable-to-purchase-and-2026-10-15-g5rrntrl",
    "title": "Global: Subscriptions - some customers are unable to purchase and management subscriptions",
    "summary": "Global: Subscriptions - some customers are unable to purchase and management subscriptions",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-15T05:43:15+00:00",
    "updatedAt": "2026-10-15T06:19:49.722+00:00",
    "resolvedAt": "2026-10-15T06:19:49.698+00:00",
    "provider": {
      "slug": "xero",
      "name": "Xero"
    },
    "affectedServices": [
      {
        "slug": "xero-platform",
        "name": "Platform & Settings"
      }
    ],
    "links": {
      "html": "/incidents/xero-global-subscriptions-some-customers-are-unable-to-purchase-and-2026-10-15-g5rrntrl",
      "api": "/api/v1/incidents/xero-global-subscriptions-some-customers-are-unable-to-purchase-and-2026-10-15-g5rrntrl",
      "providerHtml": "/providers/xero",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Xero reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_xero_status",
      "kind": "official_api",
      "name": "Xero Status",
      "checkedAt": "2026-10-15T08:00:42.256+00:00",
      "stale": false,
      "officialUrl": "https://status.xero.com",
      "statusPageUrl": "https://status.xero.com"
    },
    "updates": [
      {
        "id": "update_statuspage_xero_jpk8g5rrntrl_pb6cp0t2grxg",
        "status": "investigating",
        "body": "We are aware that some customers trying to purchase and manage subscriptions in Xero are experiencing an error. Our team is investigating this with urgency.",
        "createdAt": "2026-10-15T05:43:15.452+00:00"
      },
      {
        "id": "update_statuspage_xero_jpk8g5rrntrl_9fblh5ltcg91",
        "status": "monitoring",
        "body": "Our team has implemented a fix and we are currently monitoring the results.",
        "createdAt": "2026-10-15T06:10:55.892+00:00"
      },
      {
        "id": "update_statuspage_xero_jpk8g5rrntrl_99zrvdhnzrwd",
        "status": "resolved",
        "body": "Our team has resolved the issue impacting some customers trying to purchase and manage subscriptions in Xero. We apologise for any inconvenience this has caused. \n\nA product release caused subscription management to become temporarily unavailable.\nWe learn from every incident and put measures in place to prevent issues from happening again",
        "createdAt": "2026-10-15T06:19:49.698+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}