{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-14T06:22:04.516Z"
  },
  "data": {
    "id": "incident_statuspage_xero_9y0xdfc3hh0c",
    "slug": "xero-australia-payroll-some-customers-may-be-unable-to-access-payroll-2026-06-01-dfc3hh0c",
    "title": "Australia: Payroll - some customers may be unable to access Payroll Settings or Superannuation in Xero",
    "summary": "Australia: Payroll - some customers may be unable to access Payroll Settings or Superannuation in Xero",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-01T05:15:29.236+00:00",
    "updatedAt": "2026-06-02T03:31:57.44+00:00",
    "resolvedAt": "2026-06-02T03:31:57.428+00:00",
    "provider": {
      "slug": "xero",
      "name": "Xero"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/xero-australia-payroll-some-customers-may-be-unable-to-access-payroll-2026-06-01-dfc3hh0c",
      "api": "/api/v1/incidents/xero-australia-payroll-some-customers-may-be-unable-to-access-payroll-2026-06-01-dfc3hh0c",
      "providerHtml": "/providers/xero",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Xero reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_xero_status",
      "kind": "official_api",
      "name": "Xero Status",
      "checkedAt": "2026-08-14T06:20:29.912+00:00",
      "officialUrl": "https://status.xero.com",
      "statusPageUrl": "https://status.xero.com"
    },
    "updates": [
      {
        "id": "update_statuspage_xero_9y0xdfc3hh0c_3rrrplt4hvjn",
        "status": "investigating",
        "body": "We are aware Australian customers trying to access Payroll pages, including Superannuation or Settings pages, are experiencing loading slowness and eventual errors. Our team is investigating this with urgency.",
        "createdAt": "2026-06-01T05:15:29.362+00:00"
      },
      {
        "id": "update_statuspage_xero_9y0xdfc3hh0c_znbhwcfkw4q8",
        "status": "investigating",
        "body": "We're aware that Australian customers are experiencing slow loading and errors on Payroll pages, including Superannuation and Settings. We understand how critical these functions are and our teams are fully focused on restoring access as quickly as possible. We'll provide updates as the situation develops.",
        "createdAt": "2026-06-01T08:43:05.348+00:00"
      },
      {
        "id": "update_statuspage_xero_9y0xdfc3hh0c_dbl494kwl4t0",
        "status": "investigating",
        "body": "We're aware that Australian customers are experiencing slow loading and errors on Payroll pages, including Superannuation and Settings. We understand how critical these functions are and our teams are fully focused on restoring access as quickly as possible. We'll provide updates as the situation develops.",
        "createdAt": "2026-06-01T10:06:22.258+00:00"
      },
      {
        "id": "update_statuspage_xero_9y0xdfc3hh0c_zwkhxd8w1rb5",
        "status": "resolved",
        "body": "We have resolved an issue affecting the Payroll Superannuation and Settings page, where customers were experiencing page loading failures and errors.\n\nThe issue was caused by a network fault within our Payroll environment. Our technical team has remediated the fault and restored full service.\n\nWe apologise for the inconvenience caused.",
        "createdAt": "2026-06-02T03:31:57.428+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}