{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-14T06:23:46.029Z"
  },
  "data": {
    "id": "incident_statuspage_xero_yfxmgjrhrxtp",
    "slug": "xero-au-tax-some-customers-are-experiencing-an-issue-accessing-tax-returns-2026-04-14",
    "title": "AU: Tax - Some customers are experiencing an issue accessing tax returns.",
    "summary": "AU: Tax - Some customers are experiencing an issue accessing tax returns.",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-04-14T23:20:27.633+00:00",
    "updatedAt": "2026-04-14T23:45:55.436+00:00",
    "resolvedAt": "2026-04-14T23:45:55.419+00:00",
    "provider": {
      "slug": "xero",
      "name": "Xero"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/xero-au-tax-some-customers-are-experiencing-an-issue-accessing-tax-returns-2026-04-14",
      "api": "/api/v1/incidents/xero-au-tax-some-customers-are-experiencing-an-issue-accessing-tax-returns-2026-04-14",
      "providerHtml": "/providers/xero",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Xero reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_xero_status",
      "kind": "official_api",
      "name": "Xero Status",
      "checkedAt": "2026-08-14T06:20:29.912+00:00",
      "officialUrl": "https://status.xero.com",
      "statusPageUrl": "https://status.xero.com"
    },
    "updates": [
      {
        "id": "update_statuspage_xero_yfxmgjrhrxtp_l01n7lqqf9zr",
        "status": "investigating",
        "body": "We are aware AU customers trying to tax returns in Practice Tools are experiencing an issue. Our team is investigating this with urgency.",
        "createdAt": "2026-04-14T23:20:27.712+00:00"
      },
      {
        "id": "update_statuspage_xero_yfxmgjrhrxtp_55nz7gvlqdm2",
        "status": "identified",
        "body": "We have identified what is impacting AU customers trying to access tax returns in Practice Tools.",
        "createdAt": "2026-04-14T23:24:41.102+00:00"
      },
      {
        "id": "update_statuspage_xero_yfxmgjrhrxtp_k443pmhlryv0",
        "status": "monitoring",
        "body": "Our team has implemented a fix and we are currently monitoring the results.",
        "createdAt": "2026-04-14T23:37:08.286+00:00"
      },
      {
        "id": "update_statuspage_xero_yfxmgjrhrxtp_ltq21qjw0wdy",
        "status": "resolved",
        "body": "Our team has resolved the issue impacting Australia customers trying to access tax returns in Practice Tools. We apologise for any inconvenience this has caused. \n\nA product release caused tax returns to become unavailable.\nWe learn from every incident and put measures in place to prevent issues from happening again.",
        "createdAt": "2026-04-14T23:45:55.419+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}