{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-24T09:12:30.378Z"
  },
  "data": {
    "id": "incident_statuspage_xero_5s8m8wdnts3b",
    "slug": "xero-au-batch-payments-some-customers-may-be-unable-to-process-batch-2026-08-24-8wdnts3b",
    "title": "AU: Batch Payments - some customers may be unable to process batch payments in Xero.",
    "summary": "AU: Batch Payments - some customers may be unable to process batch payments in Xero.",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-24T01:44:56.982+00:00",
    "updatedAt": "2026-08-24T02:02:15.703+00:00",
    "resolvedAt": "2026-08-24T02:02:15.685+00:00",
    "provider": {
      "slug": "xero",
      "name": "Xero"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/xero-au-batch-payments-some-customers-may-be-unable-to-process-batch-2026-08-24-8wdnts3b",
      "api": "/api/v1/incidents/xero-au-batch-payments-some-customers-may-be-unable-to-process-batch-2026-08-24-8wdnts3b",
      "providerHtml": "/providers/xero",
      "alerts": "https://outagedeck.com/account?stack=xero&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Xero reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_xero_status",
      "kind": "official_api",
      "name": "Xero Status",
      "checkedAt": "2026-08-24T09:05:04.734+00:00",
      "officialUrl": "https://status.xero.com",
      "statusPageUrl": "https://status.xero.com"
    },
    "updates": [
      {
        "id": "update_statuspage_xero_5s8m8wdnts3b_81x8cr78m8mg",
        "status": "identified",
        "body": "We're aware that some customers in Australia are unable to process batch payments in Xero, and are receiving an error. \n\nWe have identified what is causing this issue and are releasing a fix. \n\nThis is our top priority and we will update you as soon as we can.",
        "createdAt": "2026-08-24T01:44:57.067+00:00"
      },
      {
        "id": "update_statuspage_xero_5s8m8wdnts3b_w3sjyqdjxgxd",
        "status": "monitoring",
        "body": "Our team has implemented a fix and we are currently monitoring the results.",
        "createdAt": "2026-08-24T01:53:27.122+00:00"
      },
      {
        "id": "update_statuspage_xero_5s8m8wdnts3b_910kyd12j7pp",
        "status": "resolved",
        "body": "Our team has resolved the issue impacting Australian customers trying to process batch payments in Xero. We apologise for any inconvenience this has caused. \n\nA product release caused batch payments to become unavailable and a rollback has returned sevice. \nWe learn from every incident and put measures in place to prevent issues from happening again.",
        "createdAt": "2026-08-24T02:02:15.685+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}