{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-18T19:12:12.082Z"
  },
  "data": {
    "id": "incident_statuspage_workos_cdfqw1llf8mc",
    "slug": "workos-delayed-email-deliverability-2026-08-14-w1llf8mc",
    "title": "Delayed Email Deliverability",
    "summary": "Delayed Email Deliverability",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-15T01:35:44+00:00",
    "updatedAt": "2026-08-16T22:04:26.618+00:00",
    "resolvedAt": "2026-08-16T22:04:26.601+00:00",
    "provider": {
      "slug": "workos",
      "name": "WorkOS"
    },
    "affectedServices": [
      {
        "slug": "workos-authkit",
        "name": "AuthKit, FGA & Audit Logs"
      }
    ],
    "links": {
      "html": "/incidents/workos-delayed-email-deliverability-2026-08-14-w1llf8mc",
      "api": "/api/v1/incidents/workos-delayed-email-deliverability-2026-08-14-w1llf8mc",
      "providerHtml": "/providers/workos",
      "alerts": "https://outagedeck.com/account?stack=workos&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "WorkOS reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_workos_status",
      "kind": "official_api",
      "name": "WorkOS Status",
      "checkedAt": "2026-08-18T19:10:17.297+00:00",
      "officialUrl": "https://status.workos.com",
      "statusPageUrl": "https://status.workos.com"
    },
    "updates": [
      {
        "id": "update_statuspage_workos_cdfqw1llf8mc_syydsmnhc8sl",
        "status": "investigating",
        "body": "We are seeing deliverability issues with emails sent to Microsoft / Outlook recipients.",
        "createdAt": "2026-08-15T00:24:03.927+00:00"
      },
      {
        "id": "update_statuspage_workos_cdfqw1llf8mc_c8kp6r8bl7rk",
        "status": "identified",
        "body": "We continue to experience deliverability delays to a subset of users with email addresses hosted by Microsoft / Office 365. \n\nWe are working with our email providers to mitigate the issues, we will provide updates as they become available.\n\nCustomers using their own custom email providers are not affected.",
        "createdAt": "2026-08-15T01:35:44.775+00:00"
      },
      {
        "id": "update_statuspage_workos_cdfqw1llf8mc_pkr6brtxh2mm",
        "status": "monitoring",
        "body": "We are observing improvements in deliverability to Microsoft email addresses, in line with the resolution of an incident with our upstream email service provider. We will continue to monitor.",
        "createdAt": "2026-08-15T03:32:10.924+00:00"
      },
      {
        "id": "update_statuspage_workos_cdfqw1llf8mc_lqfl3tbn0vqf",
        "status": "identified",
        "body": "We continue to see email deliverability issues to a subset of Microsoft 365 tenant domains. This does not affect consumer domains such as outlook.com, hotmail.com, live.com or msn.com. We will provide updates as they become available.",
        "createdAt": "2026-08-15T16:21:55.028+00:00"
      },
      {
        "id": "update_statuspage_workos_cdfqw1llf8mc_tyydn9xgt339",
        "status": "resolved",
        "body": "Microsoft's Outlook team has confirmed that mitigations have been implemented. We've verified that email delivery to Microsoft 365 domains is operating normally again.\n\nThis incident has been resolved.",
        "createdAt": "2026-08-16T22:04:26.601+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}