{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-17T18:41:00.502Z"
  },
  "data": {
    "id": "incident_statuspage_vonage_4mtlfsf25t92",
    "slug": "vonage-unable-to-log-into-a-subset-of-vonage-services-2026-04-20",
    "title": "Unable to Log into a Subset of Vonage Services",
    "summary": "Unable to Log into a Subset of Vonage Services",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-04-20T15:25:29.208+00:00",
    "updatedAt": "2026-04-20T17:07:17.856+00:00",
    "resolvedAt": "2026-04-20T17:07:17.837+00:00",
    "provider": {
      "slug": "vonage",
      "name": "Vonage"
    },
    "affectedServices": [
      {
        "slug": "vonage-apps",
        "name": "Apps & Meetings"
      }
    ],
    "links": {
      "html": "/incidents/vonage-unable-to-log-into-a-subset-of-vonage-services-2026-04-20",
      "api": "/api/v1/incidents/vonage-unable-to-log-into-a-subset-of-vonage-services-2026-04-20",
      "providerHtml": "/providers/vonage",
      "alerts": "https://outagedeck.com/account?stack=vonage&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Vonage reported a major event for the affected tracked services.",
    "source": {
      "id": "source_vonage_status",
      "kind": "official_api",
      "name": "Vonage Status",
      "checkedAt": "2026-10-17T18:40:12.034+00:00",
      "stale": false,
      "officialUrl": "https://uc.vonagestatus.com",
      "statusPageUrl": "https://uc.vonagestatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_vonage_4mtlfsf25t92_tl25thwtmh50",
        "status": "investigating",
        "body": "We are aware of issues that may be impacting your ability to log into Vonage service. Our engineers are working to resolve the issue as soon as possible. We’ll provide further updates within the next hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/",
        "createdAt": "2026-04-20T15:25:29.376+00:00"
      },
      {
        "id": "update_statuspage_vonage_4mtlfsf25t92_f7xk9z3s6kxn",
        "status": "investigating",
        "body": "We are aware of issues that may be impacting your ability to log into Vonage service. Our engineers are working to resolve the issue as soon as possible. We’ll provide further updates within the next hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/",
        "createdAt": "2026-04-20T15:27:28.513+00:00"
      },
      {
        "id": "update_statuspage_vonage_4mtlfsf25t92_91fgssc4qs4q",
        "status": "identified",
        "body": "We have identified the issue that may be impacting your ability to log into a subset of Vonage services and have applied initial mitigations. We will continue to provide further updates within the next hour and until full service is restored. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/",
        "createdAt": "2026-04-20T15:46:56.801+00:00"
      },
      {
        "id": "update_statuspage_vonage_4mtlfsf25t92_rbnxyhnpxbw0",
        "status": "resolved",
        "body": "Vonage services have been fully restored following today's service interruption affecting login access for a subset of users. Full resolution has been confirmed effective 2026-04-20 15:59 UTC. A formal RFO will be sent for this service issue. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support",
        "createdAt": "2026-04-20T17:07:17.837+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}