{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:12:06.679Z"
  },
  "data": {
    "id": "incident_statuspage_vonage_vmw6z5yg5bbv",
    "slug": "vonage-inbound-calling-issues-to-specific-canadian-areas-2026-06-03",
    "title": "Inbound Calling Issues to Specific Canadian Areas",
    "summary": "Inbound Calling Issues to Specific Canadian Areas",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-06-03T16:09:09.897+00:00",
    "updatedAt": "2026-06-04T13:03:01.134+00:00",
    "resolvedAt": "2026-06-04T13:03:01.117+00:00",
    "provider": {
      "slug": "vonage",
      "name": "Vonage"
    },
    "affectedServices": [
      {
        "slug": "vonage-calling",
        "name": "Calling"
      }
    ],
    "links": {
      "html": "/incidents/vonage-inbound-calling-issues-to-specific-canadian-areas-2026-06-03",
      "api": "/api/v1/incidents/vonage-inbound-calling-issues-to-specific-canadian-areas-2026-06-03",
      "providerHtml": "/providers/vonage"
    },
    "impactSummary": "Vonage reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_vonage_status",
      "kind": "official_api",
      "name": "Vonage Status",
      "checkedAt": "2026-07-20T13:05:03.079+00:00",
      "officialUrl": "https://uc.vonagestatus.com",
      "statusPageUrl": "https://uc.vonagestatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_vonage_vmw6z5yg5bbv_jgyr4cv1w220",
        "status": "investigating",
        "body": "Some Vonage Business customers may be experiencing intermittent issues receiving calls. Our engineers are working to quickly resolve the issue. Inbound calls to Canada in the locations of Stoney Point (ON), Windsor(ON), Wheatley(ON), Chatham(ON), Tecumseh(ON), Kingsville(ON) and Leamington(ON) areas may be affected.",
        "createdAt": "2026-06-03T16:09:09.993+00:00"
      },
      {
        "id": "update_statuspage_vonage_vmw6z5yg5bbv_9ffgxghwg1g8",
        "status": "identified",
        "body": "Following an outage reported by our third party carrier, we are monitoring the impact to some Vonage services, which may have impacted inbound calls to certain Candian numbers.\n\nWe are working closely with our third party carrier as they work to resolve the issue. We'll continue to provide further updates within the next hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/",
        "createdAt": "2026-06-03T18:02:05.694+00:00"
      },
      {
        "id": "update_statuspage_vonage_vmw6z5yg5bbv_0x1mw5dxxgn5",
        "status": "identified",
        "body": "Following an outage reported by our third party carrier, we are monitoring the impact to some Vonage services, which may have impacted inbound calls to certain Candian numbers in the areas below:\n\nStoney Point (ON)\nWindsor(ON)\nWheatley(ON)\nChatham(ON)\nTecumseh(ON)\nKingsville(ON)\nLeamington(ON)\n\n\nWe are working closely with our third party carrier as they work to resolve the issue. We'll continue to provide further updates. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/",
        "createdAt": "2026-06-03T19:20:13.022+00:00"
      },
      {
        "id": "update_statuspage_vonage_vmw6z5yg5bbv_g2nd9l801skk",
        "status": "monitoring",
        "body": "Thank you for your patience following our third party carrier outage earlier today which may have impacted your inbound calls to Canada in the locations of Stoney Point (ON), Windsor(ON), Wheatley(ON), Chatham(ON), Tecumseh(ON), Kingsville(ON) and Leamington(ON) areas may be affected.\n\nOur third party has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. If you have any questions, please contact https://www.vonage.com/support/",
        "createdAt": "2026-06-03T20:24:41.76+00:00"
      },
      {
        "id": "update_statuspage_vonage_vmw6z5yg5bbv_2ngt0ltclly8",
        "status": "resolved",
        "body": "Vonage services have been fully restored following yesterday’s service outage reported by our third party. The full resolution of the incident has been confirmed by our third party effectively. You will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/",
        "createdAt": "2026-06-04T13:03:01.117+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}