{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-20T13:12:04.982Z"
  },
  "data": {
    "id": "incident_statuspage_vonage_2qczrgq69xb1",
    "slug": "vonage-emergency-services-unable-to-modify-emergency-locations-2026-01-21",
    "title": "Emergency Services - Unable to modify emergency locations",
    "summary": "Emergency Services - Unable to modify emergency locations",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-01-21T04:41:50.441+00:00",
    "updatedAt": "2026-01-22T15:27:45.313+00:00",
    "resolvedAt": "2026-01-22T15:27:45.297+00:00",
    "provider": {
      "slug": "vonage",
      "name": "Vonage"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/vonage-emergency-services-unable-to-modify-emergency-locations-2026-01-21",
      "api": "/api/v1/incidents/vonage-emergency-services-unable-to-modify-emergency-locations-2026-01-21",
      "providerHtml": "/providers/vonage"
    },
    "impactSummary": "Vonage reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_vonage_status",
      "kind": "official_api",
      "name": "Vonage Status",
      "checkedAt": "2026-07-20T13:05:03.079+00:00",
      "officialUrl": "https://uc.vonagestatus.com",
      "statusPageUrl": "https://uc.vonagestatus.com"
    },
    "updates": [
      {
        "id": "update_statuspage_vonage_2qczrgq69xb1_l04g0sb7hyfm",
        "status": "investigating",
        "body": "We are currently investigating the issue.",
        "createdAt": "2026-01-21T04:41:50.534+00:00"
      },
      {
        "id": "update_statuspage_vonage_2qczrgq69xb1_lp9tdpsj9qb9",
        "status": "investigating",
        "body": "- Unable to add/modify emergency locations to an account - applies to all accounts\n- Unable to add user to an extension or perform some config operations on an extension - applies to some accounts in which extensions do not have emergency locations",
        "createdAt": "2026-01-21T04:43:09.035+00:00"
      },
      {
        "id": "update_statuspage_vonage_2qczrgq69xb1_dmd4kgdf9v3g",
        "status": "investigating",
        "body": "Our engineering team continues to work to resolve the issue that may be impacting Emergency Services Management. We'll continue to provide further updates as progress is made. Thank you for your patience and understanding.\n\nEmergency services affected functions:\n- Unable to add/modify emergency locations to an account\n- Unable to add user to or modify an extension",
        "createdAt": "2026-01-21T06:30:55.829+00:00"
      },
      {
        "id": "update_statuspage_vonage_2qczrgq69xb1_xmy05rmklb01",
        "status": "investigating",
        "body": "Our engineering team continues to work to resolve the issue that may be impacting Emergency Services Management. We'll continue to provide further updates as progress is made. Thank you for your patience and understanding.\n\nEmergency services affected functions:\n- Unable to add/modify emergency locations to an account\n- Unable to add user to or modify an extension",
        "createdAt": "2026-01-21T10:40:03.678+00:00"
      },
      {
        "id": "update_statuspage_vonage_2qczrgq69xb1_0vhmdd0038bz",
        "status": "investigating",
        "body": "Our engineering team continues to work to resolve the issue that may be impacting Emergency Services Management. We'll continue to provide further updates as progress is made. Thank you for your patience and understanding.\n\nEmergency services affected functions:\n- Unable to add/modify emergency locations to an account\n- Unable to add user to or modify an extension",
        "createdAt": "2026-01-21T17:21:48.53+00:00"
      },
      {
        "id": "update_statuspage_vonage_2qczrgq69xb1_h6qcnc5wxvd1",
        "status": "identified",
        "body": "Our engineering team has identified the issue that may be impacting Emergency Services Management. We'll continue to provide further updates as progress is made. Thank you for your patience and understanding.",
        "createdAt": "2026-01-21T17:59:03.488+00:00"
      },
      {
        "id": "update_statuspage_vonage_2qczrgq69xb1_1g6ycqh0jtrh",
        "status": "monitoring",
        "body": "The issue has been resolved for some Vonage Business customers. Please try again as you may no longer be impacted.",
        "createdAt": "2026-01-21T19:14:09.756+00:00"
      },
      {
        "id": "update_statuspage_vonage_2qczrgq69xb1_xxzkym0qpvp7",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-01-22T15:27:45.297+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}