{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T12:17:39.519Z"
  },
  "data": {
    "id": "incident_statuspage_upstash_zjy39rtm1skv",
    "slug": "upstash-fly-io-upstash-redis-service-distruption-2026-05-12",
    "title": "Fly.io Upstash Redis Service Distruption",
    "summary": "Fly.io Upstash Redis Service Distruption",
    "status": "resolved",
    "severity": "critical",
    "startedAt": "2026-05-12T09:49:32.89+00:00",
    "updatedAt": "2026-05-15T12:48:59.853+00:00",
    "resolvedAt": "2026-05-12T13:48:53.804+00:00",
    "provider": {
      "slug": "upstash",
      "name": "Upstash"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/upstash-fly-io-upstash-redis-service-distruption-2026-05-12",
      "api": "/api/v1/incidents/upstash-fly-io-upstash-redis-service-distruption-2026-05-12",
      "providerHtml": "/providers/upstash"
    },
    "impactSummary": "Upstash reported a critical event for the affected tracked services.",
    "source": {
      "id": "source_upstash_status",
      "kind": "official_api",
      "name": "Upstash Status",
      "checkedAt": "2026-07-13T12:15:02.81+00:00",
      "officialUrl": "https://status.upstash.com",
      "statusPageUrl": "https://status.upstash.com"
    },
    "updates": [
      {
        "id": "update_statuspage_upstash_zjy39rtm1skv_v8mbswyc8wdz",
        "status": "investigating",
        "body": "Some regions are experiencing connectivity issues due to an ongoing network problem. We are currently investigating",
        "createdAt": "2026-05-12T09:49:32.95+00:00"
      },
      {
        "id": "update_statuspage_upstash_zjy39rtm1skv_pvmxzzslrxgs",
        "status": "identified",
        "body": "The issue has been identified and the fix is being implemented.",
        "createdAt": "2026-05-12T10:50:56.416+00:00"
      },
      {
        "id": "update_statuspage_upstash_zjy39rtm1skv_ql53vx2vh0ft",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-05-12T12:05:05.357+00:00"
      },
      {
        "id": "update_statuspage_upstash_zjy39rtm1skv_146mtv8bhmzd",
        "status": "resolved",
        "body": "This incident has been resolved.",
        "createdAt": "2026-05-12T13:48:53.804+00:00"
      },
      {
        "id": "update_statuspage_upstash_zjy39rtm1skv_884y5mhhn03y",
        "status": "resolved",
        "body": "On May 12th and 13th at various times, a subset of Upstash Redis instances on [Fly.io](http://Fly.io) experienced intermittent hangs and elevated error rates. The Redis process would stall inside a logging syscall — alive but not making progress — which made the issue hard to spot from our usual telemetry. After investigating with Fly's team, we identified the root cause as a bad interaction between a recent guest kernel update on Fly's newer machines and an upstream Cloud Hypervisor bug \\([cloud-hypervisor#7672](https://github.com/cloud-hypervisor/cloud-hypervisor/issues/7672)\\) affecting log writes from inside the VM. We mitigated by disabling the affected logging paths, and Fly has since rolled out a hypervisor-side patch, fully resolving the issue. No data was lost. Sorry for the disruption.",
        "createdAt": "2026-05-15T12:43:35.085+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}