{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-27T16:17:42.831Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_ld170gw5ybhq",
    "slug": "twilio-whatsapp-sandbox-configuration-issues-2026-10-26",
    "title": "WhatsApp Sandbox Sending Configuration Issues",
    "summary": "WhatsApp Sandbox Sending Configuration Issues",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-26T15:00:32.87+00:00",
    "updatedAt": "2026-10-26T17:40:33.857+00:00",
    "resolvedAt": "2026-10-26T17:40:33.82+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [
      {
        "slug": "twilio-messaging",
        "name": "Programmable Messaging"
      }
    ],
    "links": {
      "html": "/incidents/twilio-whatsapp-sandbox-configuration-issues-2026-10-26",
      "api": "/api/v1/incidents/twilio-whatsapp-sandbox-configuration-issues-2026-10-26",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-27T16:10:08.997+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_ld170gw5ybhq_j9k8ny3kym64",
        "status": "investigating",
        "body": "Users may experience an incorrect display name for sandbox messages and errors sending preconfigured templates. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-26T15:00:33.092+00:00"
      },
      {
        "id": "update_statuspage_twilio_ld170gw5ybhq_69v9skrhr0ww",
        "status": "monitoring",
        "body": "Our engineers have mitigated the issue and are monitoring system performance. The WhatsApp Sandbox display name has been restored and the preconfigured templates have been updated. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-26T17:37:28.561+00:00"
      },
      {
        "id": "update_statuspage_twilio_ld170gw5ybhq_wf92mpn3d0jy",
        "status": "resolved",
        "body": "We have monitored and resolved the issue with WhatsApp Sandbox sender configuration. All services are now operating normally at this time.",
        "createdAt": "2026-10-26T17:40:33.82+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}