{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-05T01:43:11.512Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_pw2ddc2328bj",
    "slug": "twilio-voice-call-silent-and-one-way-audio-from-brazil-to-a-subset-of-twilio-2026-08-03-dc2328bj",
    "title": "Voice Call Silent and One-Way Audio from Brazil to a Subset of Twilio Brazil Phone Numbers",
    "summary": "Voice Call Silent and One-Way Audio from Brazil to a Subset of Twilio Brazil Phone Numbers",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-03T14:15:35.923+00:00",
    "updatedAt": "2026-08-03T22:56:33.554+00:00",
    "resolvedAt": "2026-08-03T22:56:33.538+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-silent-and-one-way-audio-from-brazil-to-a-subset-of-twilio-2026-08-03-dc2328bj",
      "api": "/api/v1/incidents/twilio-voice-call-silent-and-one-way-audio-from-brazil-to-a-subset-of-twilio-2026-08-03-dc2328bj",
      "providerHtml": "/providers/twilio"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-05T01:40:24.665+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_pw2ddc2328bj_480yshj5674z",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Brazil to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-03T14:15:36.035+00:00"
      },
      {
        "id": "update_statuspage_twilio_pw2ddc2328bj_4y252t7t9y77",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Brazil to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-03T15:16:00.612+00:00"
      },
      {
        "id": "update_statuspage_twilio_pw2ddc2328bj_rt0fvmpzdvw7",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from network subscribers in Brazil to a subset of Twilio Brazil Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-03T16:29:34.961+00:00"
      },
      {
        "id": "update_statuspage_twilio_pw2ddc2328bj_3963jqy7ntmd",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Brazil to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-03T17:40:51.329+00:00"
      },
      {
        "id": "update_statuspage_twilio_pw2ddc2328bj_r8t2vy9s0vsf",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call silent and one-way audio from network subscribers in Brazil to a subset of Twilio Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-03T18:41:18.948+00:00"
      },
      {
        "id": "update_statuspage_twilio_pw2ddc2328bj_ywpvlv4mthwy",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from network subscribers in Brazil to a subset of Twilio Brazil Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-03T20:49:54.144+00:00"
      },
      {
        "id": "update_statuspage_twilio_pw2ddc2328bj_1ftxqqp3hn5y",
        "status": "resolved",
        "body": "The incident has been resolved and voice calls from network subscribers in Brazil to a subset of Twilio Brazil Phone Numbers are operating normally.",
        "createdAt": "2026-08-03T22:56:33.538+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}