{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-12T14:43:40.620Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_fm5fk85h6glc",
    "slug": "twilio-voice-call-post-dial-delay-from-a-subset-of-twilio-phone-numbers-to-2026-10-12-k85h6glc",
    "title": "Voice Call Post Dial Delay from Twilio Phone Numbers to Malaysia",
    "summary": "Voice Call Post Dial Delay from Twilio Phone Numbers to Malaysia",
    "status": "investigating",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-12T11:53:33.231+00:00",
    "updatedAt": "2026-10-12T12:53:56.792+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-post-dial-delay-from-a-subset-of-twilio-phone-numbers-to-2026-10-12-k85h6glc",
      "api": "/api/v1/incidents/twilio-voice-call-post-dial-delay-from-a-subset-of-twilio-phone-numbers-to-2026-10-12-k85h6glc",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-12T14:35:01.466+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_fm5fk85h6glc_l3yvsh357mq7",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-12T11:53:33.36+00:00"
      },
      {
        "id": "update_statuspage_twilio_fm5fk85h6glc_nxmcx65tkyf1",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-12T12:53:56.789+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}