{
  "meta": {
    "version": "v1",
    "pricing": {
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-10-05T12:29:07.598Z"
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    "id": "incident_statuspage_twilio_wmzgrvzcpw4z",
    "slug": "twilio-voice-call-failures-from-twilio-phone-numbers-to-vivo-telefonica-brazil-2026-07-02",
    "title": "Voice Call Failures from Twilio Phone Numbers to Vivo Telefonica Brazil",
    "summary": "Voice Call Failures from Twilio Phone Numbers to Vivo Telefonica Brazil",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-07-02T16:09:07.481+00:00",
    "updatedAt": "2026-07-03T18:24:23.961+00:00",
    "resolvedAt": "2026-07-03T18:24:23.947+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-failures-from-twilio-phone-numbers-to-vivo-telefonica-brazil-2026-07-02",
      "api": "/api/v1/incidents/twilio-voice-call-failures-from-twilio-phone-numbers-to-vivo-telefonica-brazil-2026-07-02",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-05T12:20:01.635+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
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        "id": "update_statuspage_twilio_wmzgrvzcpw4z_6p81btxldcvk",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-02T16:09:07.734+00:00"
      },
      {
        "id": "update_statuspage_twilio_wmzgrvzcpw4z_2p5vmk8mmhwr",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo Telefonica network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-02T16:09:48.625+00:00"
      },
      {
        "id": "update_statuspage_twilio_wmzgrvzcpw4z_wrch15tvd1zt",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo Telefonica network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-02T17:09:31.129+00:00"
      },
      {
        "id": "update_statuspage_twilio_wmzgrvzcpw4z_24kldq07y29j",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo Telefonica network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-02T17:10:04.415+00:00"
      },
      {
        "id": "update_statuspage_twilio_wmzgrvzcpw4z_17tjkb1twwlh",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo Telefonica network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-02T19:09:49.111+00:00"
      },
      {
        "id": "update_statuspage_twilio_wmzgrvzcpw4z_mb7nc3rrshky",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo Telefonica network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-02T19:10:23.006+00:00"
      },
      {
        "id": "update_statuspage_twilio_wmzgrvzcpw4z_tds3kdf1bw7c",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo Telefonica network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-02T23:10:07.921+00:00"
      },
      {
        "id": "update_statuspage_twilio_wmzgrvzcpw4z_ld0wc8pzldpn",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo Telefonica network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-02T23:10:38.648+00:00"
      },
      {
        "id": "update_statuspage_twilio_wmzgrvzcpw4z_d0xpj0x9p41d",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-03T07:11:08.868+00:00"
      },
      {
        "id": "update_statuspage_twilio_wmzgrvzcpw4z_4z4x146slt42",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo Telefonica network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-03T07:11:45.949+00:00"
      },
      {
        "id": "update_statuspage_twilio_wmzgrvzcpw4z_n6cmdf7zvxxm",
        "status": "resolved",
        "body": "We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.",
        "createdAt": "2026-07-03T18:24:23.947+00:00"
      }
    ],
    "access": {
      "plan": "public",
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}