{
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    "version": "v1",
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        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-10-16T03:26:42.121Z"
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  "data": {
    "id": "incident_statuspage_twilio_220yx5739dhm",
    "slug": "twilio-voice-call-failures-from-twilio-phone-numbers-to-reliance-jio-india-2026-07-17",
    "title": "Voice Call Failures from Twilio Phone Numbers to Reliance Jio India",
    "summary": "Voice Call Failures from Twilio Phone Numbers to Reliance Jio India",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-07-17T15:54:34.71+00:00",
    "updatedAt": "2026-08-07T00:00:03.019+00:00",
    "resolvedAt": "2026-08-06T23:59:37.674+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-failures-from-twilio-phone-numbers-to-reliance-jio-india-2026-07-17",
      "api": "/api/v1/incidents/twilio-voice-call-failures-from-twilio-phone-numbers-to-reliance-jio-india-2026-07-17",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-16T03:20:09.067+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_220yx5739dhm_ntmsx25rg622",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-17T15:54:34.82+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_gt9rdcnwvbzw",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-17T16:01:44.455+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_wx5lf9mb8xpp",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-17T16:26:17.348+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_rnf4vntj4576",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network - Andhra Pradesh, Maharashtra & Goa, Tamil Nadu, Karnataka - subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-17T16:44:26.07+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_ndhksfbmnr1p",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network - Andhra Pradesh, Maharashtra & Goa, Tamil Nadu, Karnataka - subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-17T17:28:05.078+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_1h8y4b2fv2hn",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-17T19:33:37.435+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_stz5lswf31kb",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-17T23:34:04.816+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_62xb65bhj1j5",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-18T07:34:32.411+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_c0c8rfsry6t5",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-18T23:36:35.454+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_nkn2bbh5j94k",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-19T23:36:52.891+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_svvqt7g4lm53",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-20T23:37:31.308+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_fb3gn50xhgd4",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-21T23:45:15.959+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_kmk2q35l1kx7",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-22T23:45:33.386+00:00"
      },
      {
        "id": "update_statuspage_twilio_220yx5739dhm_gwthhq827r30",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-23T23:46:02.592+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_1dst6jbwcq0v",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-24T23:47:03.757+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_rkn99nv4ql03",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-25T23:47:21.627+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_yr5g4xmf0zhd",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-26T23:50:23.752+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_tw16psbmltqc",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-27T23:50:41.764+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_j29pvfdtj98g",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-28T23:51:46.948+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_cd33rj45f65w",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-29T23:52:52.883+00:00"
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        "id": "update_statuspage_twilio_220yx5739dhm_l78vzvpnqgr0",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-31T00:06:58.459+00:00"
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        "id": "update_statuspage_twilio_220yx5739dhm_lc3gr1qv94w8",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-01T00:10:01.855+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_64p31wgn66sb",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-02T00:10:30.015+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_68bpc637b8c4",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-03T00:11:18.356+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_fv3qyc46h9ds",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-04T00:16:40.869+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_mhtbtwyc08mh",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-05T00:17:15.324+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_01cr0vqtcdcp",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-06T00:27:43.467+00:00"
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      {
        "id": "update_statuspage_twilio_220yx5739dhm_5t5mf49xntp3",
        "status": "resolved",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Reliance Jio network subscribers in India. Impacted customers will be contacted individually to validate next actions for this incident. This post will be considered as resolved.",
        "createdAt": "2026-08-06T23:59:37.674+00:00"
      },
      {
        "id": "update_resolution_incident_statuspage_twilio_220yx5739dhm_20260807t000003019z",
        "status": "resolved",
        "body": "OutageDeck marked this incident resolved after it no longer appeared in the upstream active incident summary at 2026-08-07T00:00:03.019Z.",
        "createdAt": "2026-08-07T00:00:03.019+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
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}