{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-18T21:59:05.623Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_l85yqhvp5ctz",
    "slug": "twilio-voice-call-failures-from-twilio-phone-numbers-to-portugal-2026-07-13",
    "title": "Voice Call Failures from Twilio Phone Numbers to Portugal",
    "summary": "Voice Call Failures from Twilio Phone Numbers to Portugal",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-07-13T12:00:06.607+00:00",
    "updatedAt": "2026-07-14T13:05:59.057+00:00",
    "resolvedAt": "2026-07-14T13:05:59.024+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-failures-from-twilio-phone-numbers-to-portugal-2026-07-13",
      "api": "/api/v1/incidents/twilio-voice-call-failures-from-twilio-phone-numbers-to-portugal-2026-07-13",
      "providerHtml": "/providers/twilio"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-07-18T21:50:05.485+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_js5ptx7pgmbk",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-13T12:00:06.929+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_g4w22wblp9h1",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-13T12:17:22.592+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_f7z02xlzcvjx",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-13T13:17:57.965+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_59yzwr41l6z4",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Multiple network subscribers To Twilio phone Numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-13T13:32:51.324+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_lcnjhxzr60bg",
        "status": "identified",
        "body": "wilio customers may be experiencing voice call failures from Multiple network subscribers To Twilio phone Numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-13T14:35:02.007+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_86wxz932fnwj",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Multiple network subscribers to Twilio phone numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-13T16:36:40.112+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_l1k5y7zp0h1k",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from Multiple network subscribers to Twilio phone numbers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-13T20:37:41.23+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_n3sc805kg3j2",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-13T22:24:57.561+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_n0vqk1zntncl",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-14T00:26:21.768+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_b88f1r9xsblc",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-14T04:27:13.965+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_z8lxsm4kpdwb",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available",
        "createdAt": "2026-07-14T12:29:01.893+00:00"
      },
      {
        "id": "update_statuspage_twilio_l85yqhvp5ctz_x7w4rbs653fx",
        "status": "resolved",
        "body": "The incident has been resolved and voice calls from Multiple network subscribers to Twilio Phone Numbers in Portugal are operating normally.",
        "createdAt": "2026-07-14T13:05:59.024+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}