{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-10-10T14:50:38.791Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_qnrz2zx9l60y",
    "slug": "twilio-voice-call-failures-from-south-africa-to-a-subset-of-twilio-phone-2026-10-09-2zx9l60y",
    "title": "Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers",
    "summary": "Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-10T06:00:58.656+00:00",
    "updatedAt": "2026-10-10T13:24:44.814+00:00",
    "resolvedAt": "2026-10-10T13:24:44.788+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-failures-from-south-africa-to-a-subset-of-twilio-phone-2026-10-09-2zx9l60y",
      "api": "/api/v1/incidents/twilio-voice-call-failures-from-south-africa-to-a-subset-of-twilio-phone-2026-10-09-2zx9l60y",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-10T14:50:08.807+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_qnrz2zx9l60y_p36ckkjfq779",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers in South Africa to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-10T06:00:58.789+00:00"
      },
      {
        "id": "update_statuspage_twilio_qnrz2zx9l60y_57gk84bb348w",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio South Africa Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-10T07:02:14.686+00:00"
      },
      {
        "id": "update_statuspage_twilio_qnrz2zx9l60y_v6mqbcc6lh24",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from network subscribers to a subset of Twilio South Africa Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-10T09:09:35.621+00:00"
      },
      {
        "id": "update_statuspage_twilio_qnrz2zx9l60y_n5xf3njtzywj",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from network subscribers in South Africa to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-10T11:16:01.118+00:00"
      },
      {
        "id": "update_statuspage_twilio_qnrz2zx9l60y_wm2nh4s98t76",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from network subscribers in South Africa to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-10T13:22:15.159+00:00"
      },
      {
        "id": "update_statuspage_twilio_qnrz2zx9l60y_jhkp0kyvydf3",
        "status": "resolved",
        "body": "The incident has been resolved and voice calls from network subscribers to a subset of Twilio South Africa Phone Numbers are operating normally.",
        "createdAt": "2026-10-10T13:24:44.788+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}