{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-11-06T02:02:21.801Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_szjrlr56008q",
    "slug": "twilio-voice-call-failures-from-network-subscribers-to-a-subset-of-twilio-2026-09-21-lr56008q",
    "title": "Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers",
    "summary": "Voice Call Failures from Network Subscribers to a Subset of Twilio Israel Phone Numbers",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-21T09:51:12.838+00:00",
    "updatedAt": "2026-09-22T03:36:12.046+00:00",
    "resolvedAt": "2026-09-22T03:36:12.031+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-failures-from-network-subscribers-to-a-subset-of-twilio-2026-09-21-lr56008q",
      "api": "/api/v1/incidents/twilio-voice-call-failures-from-network-subscribers-to-a-subset-of-twilio-2026-09-21-lr56008q",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-11-06T02:00:09.239+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_szjrlr56008q_6kl08sb75zs1",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-21T09:51:12.932+00:00"
      },
      {
        "id": "update_statuspage_twilio_szjrlr56008q_b3rkbt8s32mb",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-21T10:51:41.626+00:00"
      },
      {
        "id": "update_statuspage_twilio_szjrlr56008q_zp1zcyj9v5gp",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-21T12:52:39.84+00:00"
      },
      {
        "id": "update_statuspage_twilio_szjrlr56008q_ds2cbl6gc6rg",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-21T16:53:20.847+00:00"
      },
      {
        "id": "update_statuspage_twilio_szjrlr56008q_mmzmflh697k8",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Israel Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-21T22:18:43.608+00:00"
      },
      {
        "id": "update_statuspage_twilio_szjrlr56008q_8ydtgcl7p0rq",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from network subscribers to a subset of Twilio Israel Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-21T22:19:32.93+00:00"
      },
      {
        "id": "update_statuspage_twilio_szjrlr56008q_5rtkxfnvrfzt",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from network subscribers to a subset of Twilio Israel Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-22T00:19:53.274+00:00"
      },
      {
        "id": "update_statuspage_twilio_szjrlr56008q_f4tnvy3l5dy0",
        "status": "resolved",
        "body": "The incident has been resolved and voice calls from network subscribers to a subset of Twilio Israel Phone Numbers are operating normally.",
        "createdAt": "2026-09-22T03:36:12.031+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}