{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-26T11:13:09.810Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_cxh9tqy1xcj6",
    "slug": "twilio-voice-call-failures-from-network-subscribers-to-a-subset-of-twilio-2026-08-25-tqy1xcj6",
    "title": "Voice Call Failures from Network Subscribers to a Subset of Twilio Portugal Phone Numbers",
    "summary": "Voice Call Failures from Network Subscribers to a Subset of Twilio Portugal Phone Numbers",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-25T16:41:28.14+00:00",
    "updatedAt": "2026-08-25T20:52:11.723+00:00",
    "resolvedAt": "2026-08-25T20:52:11.705+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-failures-from-network-subscribers-to-a-subset-of-twilio-2026-08-25-tqy1xcj6",
      "api": "/api/v1/incidents/twilio-voice-call-failures-from-network-subscribers-to-a-subset-of-twilio-2026-08-25-tqy1xcj6",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-26T11:05:01.105+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_cxh9tqy1xcj6_cqw9vy61sw8w",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Portugal Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-25T16:41:28.276+00:00"
      },
      {
        "id": "update_statuspage_twilio_cxh9tqy1xcj6_ggjttmndd4r7",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers to Twilio Portugal Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-25T16:56:29.668+00:00"
      },
      {
        "id": "update_statuspage_twilio_cxh9tqy1xcj6_t5y25v7cf6qp",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Portugal Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-25T18:02:05.013+00:00"
      },
      {
        "id": "update_statuspage_twilio_cxh9tqy1xcj6_wwkh0mc1jm3b",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from network subscribers to a subset of Twilio Portugal Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-25T19:22:28.739+00:00"
      },
      {
        "id": "update_statuspage_twilio_cxh9tqy1xcj6_qm35nlbvlhhx",
        "status": "resolved",
        "body": "The incident has been resolved and voice calls from network subscribers to a subset of Twilio Portugal Phone Numbers are operating normally.",
        "createdAt": "2026-08-25T20:52:11.705+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}