{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-18T11:52:13.349Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_nqpkbt48bmkn",
    "slug": "twilio-voice-call-failures-from-netwokr-subscribers-in-south-africa-to-a-2026-07-18-bt48bmkn",
    "title": "Voice Call Failures from Network Subscribers in South Africa to a Subset of Twilio Phone Numbers",
    "summary": "Voice Call Failures from Network Subscribers in South Africa to a Subset of Twilio Phone Numbers",
    "status": "monitoring",
    "severity": "minor",
    "startedAt": "2026-07-18T07:44:19.667+00:00",
    "updatedAt": "2026-07-18T10:18:31.822+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-failures-from-netwokr-subscribers-in-south-africa-to-a-2026-07-18-bt48bmkn",
      "api": "/api/v1/incidents/twilio-voice-call-failures-from-netwokr-subscribers-in-south-africa-to-a-2026-07-18-bt48bmkn",
      "providerHtml": "/providers/twilio"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-07-18T11:45:01.931+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_nqpkbt48bmkn_ymt9q87lrgfx",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers in south africa to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-18T07:44:19.797+00:00"
      },
      {
        "id": "update_statuspage_twilio_nqpkbt48bmkn_58blwml47ss0",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers in south africa to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-18T07:50:18.263+00:00"
      },
      {
        "id": "update_statuspage_twilio_nqpkbt48bmkn_h9bsh862qwhx",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from network subscribers in south africa to a subset of Twilio Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-18T09:02:39.304+00:00"
      },
      {
        "id": "update_statuspage_twilio_nqpkbt48bmkn_fjvvy4yzmjvr",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from network subscribers in South Africa to a subset of Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-18T10:18:31.807+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}