{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-20T01:12:03.051Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_q82qvdblg76k",
    "slug": "twilio-voice-call-failures-from-a-subset-of-twilio-phone-numbers-to-portugal-2026-10-19",
    "title": "Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal",
    "summary": "Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-19T15:06:08.444+00:00",
    "updatedAt": "2026-10-19T22:31:53.231+00:00",
    "resolvedAt": "2026-10-19T22:31:53.204+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-failures-from-a-subset-of-twilio-phone-numbers-to-portugal-2026-10-19",
      "api": "/api/v1/incidents/twilio-voice-call-failures-from-a-subset-of-twilio-phone-numbers-to-portugal-2026-10-19",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-20T01:11:12.102+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_q82qvdblg76k_bvb09r881ryd",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-19T15:06:08.584+00:00"
      },
      {
        "id": "update_statuspage_twilio_q82qvdblg76k_20hvznq1jgl9",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-19T16:06:37.144+00:00"
      },
      {
        "id": "update_statuspage_twilio_q82qvdblg76k_g6090zg8gqdy",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-19T18:06:59.44+00:00"
      },
      {
        "id": "update_statuspage_twilio_q82qvdblg76k_z1h1htdqhv05",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Portugal. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-19T20:30:39.382+00:00"
      },
      {
        "id": "update_statuspage_twilio_q82qvdblg76k_sn6463t1f50m",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Portugal and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-19T20:30:56.693+00:00"
      },
      {
        "id": "update_statuspage_twilio_q82qvdblg76k_026y6t5705zj",
        "status": "resolved",
        "body": "The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Portugal are operating normally.",
        "createdAt": "2026-10-19T22:31:53.204+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}