{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
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    "generatedAt": "2026-10-09T06:29:17.876Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_4ljh1k0qvbx2",
    "slug": "twilio-voice-call-failures-from-a-subset-of-twilio-phone-numbers-to-norway-2026-10-08",
    "title": "Voice Call Failures from a Subset of Twilio Phone Numbers to Norway",
    "summary": "Voice Call Failures from a Subset of Twilio Phone Numbers to Norway",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-10-08T15:15:23.005+00:00",
    "updatedAt": "2026-10-08T20:29:47.122+00:00",
    "resolvedAt": "2026-10-08T20:29:47.097+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-failures-from-a-subset-of-twilio-phone-numbers-to-norway-2026-10-08",
      "api": "/api/v1/incidents/twilio-voice-call-failures-from-a-subset-of-twilio-phone-numbers-to-norway-2026-10-08",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-10-09T06:25:01.378+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_4ljh1k0qvbx2_26dpks5f5xx5",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Norway. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-08T15:15:23.127+00:00"
      },
      {
        "id": "update_statuspage_twilio_4ljh1k0qvbx2_s9yd0ddp4dss",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-10-08T16:08:07.956+00:00"
      },
      {
        "id": "update_statuspage_twilio_4ljh1k0qvbx2_0wx1d8llyr64",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Telenor network subscribers in Norway. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-08T17:08:50.311+00:00"
      },
      {
        "id": "update_statuspage_twilio_4ljh1k0qvbx2_zl4x7p1d8lwt",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Norway and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-08T17:42:14.799+00:00"
      },
      {
        "id": "update_statuspage_twilio_4ljh1k0qvbx2_8d5wjj4y2h33",
        "status": "monitoring",
        "body": "We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-10-08T19:42:44.946+00:00"
      },
      {
        "id": "update_statuspage_twilio_4ljh1k0qvbx2_qvyg1sr5c97p",
        "status": "resolved",
        "body": "The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to Telenor Norge AS network subscribers in Norway are operating normally.",
        "createdAt": "2026-10-08T20:29:47.097+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}