{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-30T23:34:29.502Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_x6fwt0bgbnmq",
    "slug": "twilio-voice-call-failures-from-a-subset-of-twilio-mobile-numbers-to-claro-2026-07-30-t0bgbnmq",
    "title": "Voice Call Failures from a Subset of Twilio Mobile Numbers to Claro Nework in Colombia",
    "summary": "Voice Call Failures from a Subset of Twilio Mobile Numbers to Claro Nework in Colombia",
    "status": "identified",
    "severity": "minor",
    "startedAt": "2026-07-30T20:28:24+00:00",
    "updatedAt": "2026-07-30T22:39:22.723+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-voice-call-failures-from-a-subset-of-twilio-mobile-numbers-to-claro-2026-07-30-t0bgbnmq",
      "api": "/api/v1/incidents/twilio-voice-call-failures-from-a-subset-of-twilio-mobile-numbers-to-claro-2026-07-30-t0bgbnmq",
      "providerHtml": "/providers/twilio"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-07-30T23:30:01.76+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_x6fwt0bgbnmq_pkd6r03b5srr",
        "status": "investigating",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-30T20:28:24.056+00:00"
      },
      {
        "id": "update_statuspage_twilio_x6fwt0bgbnmq_llt9z2z4df1r",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-30T20:48:07.661+00:00"
      },
      {
        "id": "update_statuspage_twilio_x6fwt0bgbnmq_q0rlz79mmbsl",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-07-30T21:33:15.913+00:00"
      },
      {
        "id": "update_statuspage_twilio_x6fwt0bgbnmq_bjmhyyjzgplp",
        "status": "identified",
        "body": "Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Claro network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-07-30T22:39:22.72+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}